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Meeting and Pickup

Cần Quan Tâm

Đánh giá

• Best Nusa Penida experience!

  Hernan V,

  6 thg 8, 2025

  - Viator

  5.00

  Our private tour to Nusa Penida started with a pickup at our Seminyak hotel by Maha, a wonderful, friendly driver who got us in time for the speed boat - and then picked us up for our return to the hotel. Once on the island our tour guide and driver, Made, expertly organized the key points of interest in a very specific order to avoid the crowds. We greatly appreciated that because it allowed us to enjoy the views without being pushed around for other people’s photo shoots. Made was always attentive to our needs and shared lots of history and culture bits with us, which made our visit to Nusa Penida even more enjoyable and enriching. We recommend this tour 100%!

• Disappointing

  Anna L,

  25 thg 7, 2025

  - Viator

  1.00

  Our family was very disappointed with the tour today. It was not what was described on the website. The first driver was good, showed up on time, was polite and patient. However, no one explained to us the process or the itinerary. The process at the port to board the ferry was very confusing. When we arrived on the island, the next driver was not there to meet us. Other tour guides from other companies were helping us to find him for about 20 minutes until the office was able to connect us. He showed up waiving a cigarette in our faces and did not even greet us, just walked to the car. The car had seatbelts that were very hard to use, and some were missing. We are a nonsmoking family and we did not enjoy being in a car that smelled of cigarettes. The driver did not know what tour we were on and had no idea about the itinerary. I pulled up the itinerary that was on the tour description on Viator that had 8 stops, and he said we will only be able to see 2 or 3. This was extremely misleading. The tour description had an extensive program, but in reality, according to the driver, it was impossible to get to all of them. We decided on some stops. The driver (I can not call him tour guide) would start driving before we would even sit down in the car and buckle up, and we would have to ask him to wait. He hardly spoke to us the entire time. He did not seem to know much English, even though the tour description promised an English speaking tour guide. After getting to the first stop, we decided that being on dangerous narrow roads covered with potholes was not for us and we asked the driver to take us to a beach instead, so that we could at least enjoy some swimming and snorkeling. He took us to a tiny rocky beach that we had to get to through some trashed up path. Unfortunately, this turned out to be far from what was advertised and certainly not worth the money we paid. We expected a better service and value from a private tour.

• Would not reco

  Vidya M,

  5 thg 6, 2025

  - Viator

  2.00

  I would not recommend this tour. The focus was more on taking pictures than actually enjoying the sights. Our guide in Nusa Penida even mentioned that his job was mainly to take photos and drop us off, which was disappointing. Key attractions like Atuh Beach, Diamond Beach, King Five Nusa Penida, and Teletubbies Hill were completely skipped from the itinerary. The only beach we visited was Bu Bu Beach. Considering the high cost of the tour, it was very frustrating not to see even half of the places that were promised. A refund from the company would be the fair thing to do.