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• Off and on Bus Tour

  Semhar T,,22 thg 12, 2025

  - Đánh giá từ Viator

  5.00

  Off and On Bus provided a smooth and reliable experience. The drivers and tour guide Sain were professional, patient, and very helpful during boarding and drop-off. The vehicle was clean and comfortable, and everything ran on time. I appreciated the care and attention given to passengers, which made the trip stress-free. I would definitely recommend Off and On Bus for safe and dependable transportation.

• Cold but beautiful

  Eric S,,17 thg 12, 2025

  - Đánh giá từ Tripadvisor

  4.00

  Touring New York will always be a nice event. So much to see. This bus tour is no different, but it has its quirks. First off, we got snow the day before, and the company didn’t do anything about that on the top deck. Everything was covered with snow, and it was cold. So the only seats you could sit in, and there was only a few, were the ones that someone else had cleaned off or sat in and melted away the ice and snow. Also, the sound system had many problems so no one was quite sure if what we were seeing was really what was being described. Being at night, it was freezing, even inside the bus, and the employees didn’t really care or doing anything about it. No heater, blankets, etc…but I understand that the weather is not their fault, and on a nice night it would be a much more pleasant experience.

  

  

  

• Catastrophic

  rafaelkF3289XQ,,7 thg 12, 2025

  - Đánh giá từ Tripadvisor

  1.00

  The absolute catastrophe bus still doesn't come after 1.5 hours of waiting. Costs were not refunded despite cancellation!!! Don't touch that crap!

• Worst experience bus tour!!!!!!!!

  547jeanalynr,,25 thg 11, 2025

  - Đánh giá từ Tripadvisor

  1.00

  Our family had a terrible experience with this bus. Do not choose this bus and waste your money!!!! We waited an hour or more for the tour to start!!!!!! All the passengers even got off the bus because of so much delay and wasted time!!!!!!! Save your money!!! Worst experience ever!!!!!!!

• Total SCAM - RIP OFF FOLKS

  L M,,6 thg 11, 2025

  - Đánh giá từ Tripadvisor

  1.00

  This was literally a huge rip off! We arrive at 7:00 and board and 15 min goes by we ask what’s the hold up they say we need more people and we replied that’s not our problem refund us. They then say we have 2 people in the bathroom so 5 min we would go. Another 15 minutes goes by at this point I call Trip Advisor and request a refund which they transferred me to one of the guys that were there who stated were leaving in just a few minutes the 2 people will be right here. So he hands us earphones to hear the detailed tour! We take off and there was no detailed tour just 3 short NY tunes on replay the whole time. There was supposed to be Statue of Liberty tour included there was none! This is a total SCAM and waste of money Definitely not at all worth the hype - it was a short bus ride only a huge rip off from what they advertised we paid for! We requested a refund still waiting before disputing with credit card.

• Horrible

  Karina D,,11 thg 10, 2025

  - Đánh giá từ Viator

  1.00

  Honestly the negative reviews were right. The audio never worked and we left an hour after said time. The guys are gross venders and they don’t care about cleaning the bus.

• Worth the price.

  FarAway04539285619,,8 thg 10, 2025

  - Đánh giá từ Tripadvisor

  3.00

  This was a nice bus ride through the city. Got to see China town, empire state building, and some other attractions. Definetly worth the price we paid. Only criticism is that the tour included audio about the sites, and that audio was poorly timed, didn't make sense to where we were, and was repeated in different areas. It was confusing.

• Not worth saving on this operator or getting free boat tour

  Joseph C,,29 thg 9, 2025

  - Đánh giá từ Viator

  1.00

  horrible service, extremely unpunctual (almost 1 hour delayed), bus was filthy, audio was at parts messed up

• Painful

  Maria A,,17 thg 9, 2025

  - Đánh giá từ Viator

  1.00

  So it was painful, they rode us on the bus and we were an hour of clock waiting, then they change buses, they put the audio guide only with music, after a while we heard the voice accelerated for a while, another time in another language, they describe the passage over the bridge of brooklyn that we did not get to pass, we ended up stopping and they do not tell us that we are finished.Total disaster.Also waiting at the stop they offered the tour for $19, something that seemed unserious.

• We didn’t pass by everything that was listed.

  Vicky B,,11 thg 9, 2025

  - Đánh giá từ Tripadvisor

  3.00

  We never got close to the Statue of Liberty, 9/11 Memorial and a few other locations. Only reason why I bought these tickets. Now being to New York for the first time, these locations are pretty far away Midtown, but don’t advertise that we will pass by all of these places. We go to see the 3 inch tall Statue of Liberty from the Manhattan Bridge. If I would’ve known that is how the tour would be, I would’ve found a better tour or just taken a taxi to those locations.

  
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