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• Extremely poor organization and poor comunication

  georgeo318,

  24 thg 12, 2019

  - Đánh giá từ Tripadvisor

  2.00

  I booked with Zewditu both Danakil Depression tour (which was fine) and the Omo Valley tour (which ended up being a rip-off and a chaotic organisation). In summary, I paid a lot of money to have a tailored tour and it ended up being a group tour so that the company can minimise their costs and maximise their profits. I didn’t visit all the places that I was meant/promised to visit and I was returned to Arba Minch way earlier than scheduled so the other people can make it to their flights. I was moved to 3 different cars in 4 days, everyone had their itinerary and I was just tagging along to whoever was around for that leg of the trip AND THEN SENT BACK IN A PUBLIC BUS! 2 girls that were in the same car with me from day 1 left for Arba Minch at 6:30am the next morning and I was arranged to remain in Jinka and go to see Mursi in the morning of day 4 (18 Oct). At 9:30 am I was picked up by Kapo and we went to see the Mursi tribe, but at 2pm I was brought back to the hotel and was advised that a car will be ready for me to go to Arba Minch that afternoon as I still had to do the lake Chamo tour the next morning and then catch my flight from the airport in Arba Minch. This was also reassured by I waited for 2 hours at Eyob Hotel for the driver to come and after several phone calls he arrived at 4 pm on a scooter and said that he will go to bring his car and return immediately. However, after several calls he only came back at 6pm and said that it was too late to go to Arba Minch and that he agreed to come at 5am next morning so we can leave for Arba Minch. His phone number is 911213177. I was almost left on the streets because he didn't have money to pay for the hotel and in the end he came back with some money, but it still wasn't enough, the hotel asked for 500 Birr more which he don't have so I was almost not allowed to sleep there without paying the extra 500 Birr. I was left out of money so I didn't even have dinner that evening. I was out at 5am the next morning and the driver did not show up until 6:15am rather than 5am as agreed upon. This happened after I sent again Whatsapp messages to ETT numbers from the website and one of them had the courtesy to reply. When the guy arrived at 6:15 AM he came again on a scooter and I was in shock. He said that the cannot bring me to Arba Minch because it's too much work, so he drove me and put me on a public transport bus to Arba Minch (110 Birr). The bus had a long stop in Konso and a long delay due to technical difficulties. THIS MADE ME LOSE MY FLIGHT FROM ARBA MINCH TO ADDIS as I arrived to the airport too late, even though I even had to take a tuc-tuc with my last 50 Birr! I found internet at the airport so I could contact my brother and have him send more money to me so I can book the next day flight to Addis Ababa, an overnight in Arba Minch and the rebooking costs for my flight back to London as I was too late to make it to my original flight yesterday at 13:10 so I booked it for this morning at 8:45 and made it earlier back home. I cannot even explain how furious and dissapointed I am in my experience with them! I am asking them for 2 months now for at least a partial refund, even though it ended up costing me a fortune and killed all my nerves, but no one is bothering to take it into account once the money are with them.

  

• Fantastic experience!!!

  Happiness51894511916,

  15 thg 11, 2019

  - Đánh giá từ Tripadvisor

  5.00

  We spent 5 days with my 14 and 8 year old children in the Omo Valley. We saw authentic tribes and witnessed the Bull Jumping in the Hammer Tribe. ETT is absolutely recommended for any trip to Ethiopia. Our local guide in the Omo Valley is recommended with your eyes closed: His name is Euale...

  

  

  

• Amused by the culture try it!!

  Journeyseeker63,

  21 thg 8, 2019

  - Đánh giá từ Tripadvisor

  5.00

  We highly recommend ETT for travel in Ethiopia! They were súper excellent with all tour package service. I am very pleased with all their service and I highly recommend ETT for great trips in Ethiopia!!

  

  

• Amazing cultural Tour with ETT

  Jodddthetraveler,

  19 thg 8, 2019

  - Đánh giá từ Tripadvisor

  5.00

  We have sucessfully reurned from the 4 days omo valley trip. The entire trip was very enjoying. Cruise was fantastic as well stay in Konso in Konso Hotel was great. We like to thank you for your co-operation and help in making the tour pleasent. Our other family members are planned to take the same trip and will let you know in advance. Once again Thank you!

• Cultural Tour

  harrypI1480WW,

  7 thg 8, 2019

  - Đánh giá từ Tripadvisor

  5.00

  First of all thank you for your amazing service ETT. We normally make all our own bookings when travelling, however were very pleased with the ETT's package. The suggested route and highlights were all spot on, and there were no issues whatsoever with any of the bookings. It all went very smoothly and allowed us to concentrate on seeing the sights. You are the best ETT.