Arriving at the airport: 1. Your designated driver will be waiting for you by the entrance, and calling your provided phone number to confirm your presence at your arrival time. It's very important that your phone is on and reachable. 2. Please verify your identity by displaying your voucher to the driver. 3. The cost of your service includes a free waiting period of 45 minutes, calculated from your flight's arrival time. 4. Rest assured that our driver monitors your flight schedules, alleviating concerns about potential delays. 5. In the event that you are unable to locate the driver or encounter unexpected circumstances, we kindly request you reach out to us immediately for assistance. Departing from the city: 1. If you require transportation from the city or your hotel to the airport, we recommend getting in touch with us to finalize your preferred pickup time. 2. Kindly ensure that you are ready and waiting at the hotel reception area approximately 10 to 15 minutes prior to your scheduled pickup time. 3. In cases where you are not residing in a hotel, please position yourself outside at the specified time. 4. Your fare covers a 15-minute waiting period for hotel-to-city transfers. 5. Should you encounter difficulty in locating the driver or encounter unforeseen circumstances, we urge you to promptly get in touch with us for immediate assistance. Securing your airport transfer is incredibly unforgettable: 1. Select your travel date and indicate the passenger count. 2. Opt for the choice that best suits your preferences. 3. Finalize the checkout process, furnishing all essential information. 4. To receive precise meeting point details, ensure the accuracy of your email address and phone number.