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• Do NOT book this tour.

  Evian S,,11 thg 12, 2025

  - Đánh giá từ Viator

  1.00

  Do not book any tours with Bandits Adventure Tours. I want my money back. I submitted a refund request and the supplier rejected it. If I can’t get my money back than I hope this review deters even just one person from booking this tour. For background info, the tour consisted of 6 people (3 couples essentially, therefore 3 ATVs). Each person does NOT get their own ATV, you’d think the cost of the tour would be a bit more affordable. The tour is also reported to be “approx 4 hours”. We were picked up from our hotel at 9:10AM and returned at 5PM. We were the first pick up and drop off so the other couples had a later drop off. Why so long of a tour?! Because of how many times our ATVs broke down. All 3 ATVs were barely functional and not maintained. We had issues with all 3 vehicles on the way to the waterfall and on the way back. 1 of the ATVs completely stopped working. The tour guide had to drive it back forcing the two tourists to join another ATV (mine and my partners ATV). This meant that we had to sit in the back for the entire half of the excursion to allow the other couple a chance to experience driving the ATV since their ATV was malfunctioning and not really drivable the first half of the tour. We did not pay to sit in the back seat of an ATV for half the tour and this was unfair as we were supposed to take turns driving it (me driving there and my husband driving back) but that was no longer an option. The second couple had their ATV get stuck in a body of water we were supposed to cross. The water is around knee level and required the tour driver to take his shoes and socks off to help get the ATV out of the water. The third ATV (ours) would occasionally flash lights and emit a strong gas scent and every time it did you were forced to park the ATV and turn it off immediately (yes, even if you were stuck up or downhill). One of the drivers flipped the ATV. Yes, flipped it. We turned a corner and saw their helmet and shoes on the floor, along with the ATV upside down. Thankfully he was okay but this isn’t something anyone should have to witness especially when you’re still a drive out from your finishing point. The actual driver to and from our hotel was far from accommodating. The tour was supposed to be only 4 hours as mentioned earlier but it took 8 hours. Guess what?! No access to food or restaurants and no bathroom stops. When we got in the van to head back to the hotel we asked the driver if we can make a stop and he look PISSED; long story short, we didn’t make a stop. Mind you the drive from Panama City is about 2 hours one way. Also, none of the drivers or tour guides spoke English. Now for the waterfall. When we arrived at the waterfall, there was a bit of a steep hike downwards which honestly wasn’t the most safe route. It was rocky, muddy, slippery, and the tree branch railing that existing was far from supportive. One of the girls slipped on her way down. Once again, due to all the malfunctioning ATVs, we didn’t spend any more than 10 mins at the waterfall. There was NO swimming opportunity. Additionally, the driver told us to bring a change of clothes but I’m not sure how they expected anyone to change when there is no nearby bathroom. We were expected to wrap ourselves with a towel for privacy. Such. A. Joke. Oh AND the waterfall we saw wasn’t the “majestic el chorro macho waterfall”. It was called La Tortuga and if you google the distance between these two falls it’s 40 mins so I’m not sure where the hell we were taken. But there was a random Panamanian man there with his dog who knew the tour guides who was oh so comfortable asking us for money.

• Bandits ATV in Panama was...

  Reizel B,,27 thg 11, 2025

  - Đánh giá từ Viator

  5.00

  Bandits ATV in Panama was absolutely incredible—friendly, professional, and truly dedicated to making the experience unforgettable. The trip was exciting and well-organized, and the staff went above and beyond in every way. I accidentally left something in the car after the tour, and Alfredo didn’t hesitate to drive all the way back to return it. The whole experience was amazing. Highly recommend Bandits ATV for anyone looking for an unforgettable adventure in Panama!

• Overall decent experience

  Lashella M,,20 thg 10, 2025

  - Đánh giá từ Viator

  4.00

  Overall decent experience. Very beautiful views. But make sure you carve out an entire day for this excursion. 1.5-2 hours one way there and back just from your hotel, and 3-4 hours for the actual excursion. Vehicles were a little sketchy as in bad brakes and the alignment of the steering wheel was off. Also, there was no volcano, if there was, you wouldn’t know because the guides didn’t really talk. Waterfall was really pretty though.

• Things to consider

  dorotheap985,,15 thg 9, 2025

  - Đánh giá từ Tripadvisor

  3.00

  Overall a decent experience with Bandits ATV/Waterfall excursions. There are some things to make note of though if considering doing this excursion. We did this as a group of 7 people and also we have previous experience of doing these type of excursions in other countries, it is actually our thing to do. One-we were told the day before that we would only have 2 Side by Sides for our group of 7 people. I wanted 4 side by side for our group, but was told would only have 2. Now, we did have an opportunity to change drivers a couple different times throughout the trek. But for how much it cost, per person, more side by side should be offered for larger groups. Two- one of our side by side had mechanical problems. We pulled off at this spot that had a little store there and we bought snacks while the staff hoisted the Side by side and worked on it to fix it. This particular side by side already did not brake well, did not accelerate well going up, and then had issues with the axel in the middle of the trek. We did communicate to them about the braking and acceleration issues, so hoping that particular side by side received a full service after because we were definitely uncomfortable driving and riding in it at times. Three- the whole excursion is like 4-5hrs long and food was not provided. Typically, I’ve been a part of these excursions for this long of a duration when lunch and/ or hot hand held food was provided at some point. Would recommend bringing your own snacks or cash for the little store that was up there. Bottle water was provided. Four- the traffic on the way back into the city (Panamá) was very time consuming. We stayed downtown Panamá so our 1.5hr drive turned into a 3 hour trip from the Bandits excursion back to the hotel. Locals say that is typical going back into the city on a Friday afternoon. We had to change our evening reservation for a later time because we got back much later than anticipated. Transportation to and from your hotel is provided/included in the excursion. Five- The price point is little high. This was the most expensive Side by Side/ATV excursion I’ve done with less offered. I would say, this would have to be truly an excursion/activity you enjoy if wanting to pay that much. Also, something else to note, there is about a quarter of a mile hike through some terrain once you park the side by side to get to the waterfall. It poured down raining during our hike and waterfall visit, so just something to consider. Overall the staff did indeed keep us safe, provided a decent service and were friendly and helpful. Bilingual staff was available too. The communication prior to our excursion reservation was good and helpful. I received emails and WhatsApp notifications. Overall not bad, just too expensive (per person) for what is provided.

• Overall a really great...

  Ellie M,,30 thg 8, 2025

  - Đánh giá từ Viator

  4.00

  Overall a really great tour! The views are beautiful, the waterfall was amazing to see, and we had a lot of fun. Our guide didn’t speak great English, which was fine as one of my friends spoke Spanish, but he was very pleasant and made sure we were happy and knew what we were doing. The cool water was really good on a v v hot day! The ATVs are old and aren’t super super easy to drive, but after a bit of practice it was great fun. One of my friends was is a bit of an anxious driver and so didn’t enjoy driving the ATV, but the rest of us got used to the vehicle quickly and enjoyed driving. I would really recommend to someone wanting an exciting excursion - we all had a great day. The views at each stopping point, and throughout the drive, were incredible! The only thing I would flag is that this tour is 4 hours, from the point you get to their store. We chose the option to be picked up in Panama City, which was almost 2 hours driving each way - so this added a long time onto the day! We were gone for more than 8 hours However, our driver was great - on time, efficient and friendly, and the added cost for hotel pick up was very reasonable given how far away we were!

• The beauty of the Canal.

  P8061MEgracielas,,25 thg 8, 2025

  - Đánh giá từ Tripadvisor

  5.00

  We have visited the Panama Canal, fully recommended catamaran crossing sailing through the canal, crossing the excluses, observing the operation of it. It is an unforgettable experience, if you pass through Panama you should schedule this excursion as a priority. You're not gonna regret it.

• No Volcano

  albr0wn68,,6 thg 8, 2025

  - Đánh giá từ Tripadvisor

  3.00

  I booked separate ATVs for each of us, but they ended up putting the 5 of us in 2 4-seat buggies so we had to take turns driving. There was no volcano. The buggies were kind of run down. The reverse didn't work in mine and the wheel sometimes locked up on the turns. The other Buggie broke down several times.

• Disappointing ATV Experience

  Rashid C,,30 thg 7, 2025

  - Đánh giá từ Tripadvisor

  3.00

  My wife and I booked this ATV tour with high expectations, but unfortunately, the experience fell short due to several equipment and communication issues. Positives: Our guide was friendly and tried to keep the group engaged. Negatives: The ATV we were assigned was not in good working condition. The steering was extremely stiff and pulled to the right, making it difficult and tiring to control. Every time I let off the throttle, the vehicle would jerk violently, which made the ride uncomfortable and, at times, unsafe. Our ATV also experienced mechanical problems—at one point, it broke down completely and later had a reduction in power while climbing a hill. In addition, some of the other vehicles in the group had worn-down, smooth tires, which is a serious safety concern. Although the tour was advertised as bilingual (English and Spanish), the guide riding with us did not speak any English, making communication very difficult for us. Another major issue was the amount of dust kicked up by the vehicles ahead. I wasn’t informed beforehand that a face covering would be necessary. I’ve done ATV tours before, but those provided full helmets, so dust inhalation was never a problem. This time, without any protection, it made the experience quite unpleasant. Overall: While the guide was friendly, the poor condition of the vehicles, lack of proper communication, and absence of important safety information like the need for a face covering made this tour disappointing. With better-maintained equipment and clearer pre-tour instructions, this could have been a much better experience.

  

  

  

• started off disappointing but ended up exciting.

  Keith H,,28 thg 7, 2025

  - Đánh giá từ Viator

  5.00

  These are older side by side ATV and they will break down. They aren’t perfect but with the help of the guide team they will get you there. Diego was the hero for this company. His expertise and professionalism kept the ATV’s working. At the end on the way back to the office he showed his skills and it made up for all the mishaps. Out of all 10 of the guys in my group everyone had cancelled all complaints. I do suggest that you guys tighten up The steering, buy new tires and fix overheating problems immediately. Thanks Diego for making our Mancation guys trip a success!

• The views were...

  William P,,8 thg 7, 2025

  - Đánh giá từ Viator

  2.00

  The views were magnificent and the exhilaration of driving the end ATVs was phenomenal. Equipment malfunctions, and comes and breakdowns very disappointing. The four hour excursion ended up being close to eight hours, which caused us to miss a second booking in the afternoon. In the fact that our guy did not speak any English whatsoever was again disappointing.

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