IMPORTANT: *Please note that each vehicle has a different passenger & luggage capacity. To ensure we allocate the most suitable vehicle, please specify the amount of luggage you will be travelling with before the journey (via message or email). If the number of passengers or your luggage exceeds the vehicle capacity, another vehicle can be arranged. The capacity and size guide is explained below. ** Please also provide the full drop-off address in London and your flight number. Our chauffeur will be ready to meet and greet you inside the arrivals hall of the terminal, holding a name board with your name. We actively track your flight, so if it arrives early or is delayed, there is no need to worry — we will be there at the correct time. Once you have met your chauffeur, please feel free to hand over any heavy luggage or trolley, and we will take care of it while escorting you to the vehicle. Upon entering the vehicle, you will be asked to reconfirm your drop-off address. You are also welcome to share your preferences regarding temperature, radio station, and to request the Wi-Fi password if required. Mineral water and phone chargers are available on board for your comfort. PASSENGER / LUGGAGE CAPACITY & SIZE GUIDE (Example luggage combinations are indicative and may vary.) Mercedes E-class or similar (3 passengers / 1-3 suitcases) 1 x Extra Large, 1 x Small 1 x Large, 1 x Medium 2 x Medium, 1 x Small 2 x Large Mercedes V-class (7 passengers / 5-12 suitcases) 3 x Extra Large, 4 x Small 3 x Extra Large, 4 x Medium 3 x Large, 4x Medium Mercedes S-class or BMW 7 series (2 passengers / 1-3 suitcases) 1 x Medium, 2 x Small 1 x Large, 1 x Medium 1 x Extra Large, 1 x Small 2 x Large Range Rover Autobiography (2 passengers / 1-4 suitcases) 2 x Large, 2 x Medium 1 x Extra Large, 2 x Medium, 1 x Small 3 x Medium Cabin 55x40x25 cm / 21.7x15.7x9.8 inch Medium 66x44x27 cm / 26.0x17.3x10.6 inch Large 75x52x31 cm / 29.5x20.5x12.2 inch Extra Large 81x55x36 cm / 31.9x21.7x14.2 inch *Please note that pricing may differ during festive periods (25th December, 26th December, 31st December, and 1st January).