Cần Quan Tâm

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Đánh giá

• Amazing day!

  Sherpa49483702841,16 thg 4, 2026

  - Đánh giá từ Tripadvisor

  5.00

  We had the best day ever-it was perfect such an amazing experience!

  

  

• Wonderful and Chill Experience

  joshuagP4593DJ,14 thg 4, 2026

  - Đánh giá từ Tripadvisor

  5.00

  We had such a good time with our private tour. It was nice to be by ourselves on a boat vs. being in a large, crowded group (which we saw plenty of). Our captain was very friendly and took care of us without making a big fuss. My kids absolutely loved the baby pigs, snorkeling with the colorful fish, and snorkeling with sea turtles. The sea turtle was the highlight because we were the only ones in the water with turtle compared to the group tours where dozens of snorkelers were chasing turtles that were eager to get away.

• Poor Communication & Poor Customer Service

  Julia P,10 thg 4, 2026

  - Đánh giá từ Viator

  2.00

  We had terrible weather and that is absolutely not the providers fault. The torrential down pour started 5 min after we got on the boat and was so painful traveling in the speed boat that we were forced to shelter in place in a closed floating bar. The captains did their very best and they were wonderful which is why I give them any stars at all. The reason I am upset is due to poor communication. We were told the wrong place to meet, waited for almost 30 min. We had to call the provider, they did not call us. They said someone should have notified us of the change, but no one did. No apologies just a brush off. They outsourced us to a different company, so the wonderful captains are not even their employees. This also was not told to us. When we finally found our boat we started 30 min late. The provider never apologized, kept saying the weather wasn’t their fault. We never blamed them for the bad weather just the poor communication and the tour starting late. They offered $250 back. We were on the tour for not even half the time, and the entire time we were sheltering due to the storm, but once they paid the company they outsourced to and viator, they explained that 25% was 50% to them. Again, outsourcing to a separate company was their choice and it seems unfair we were penalized by that. That being said, we accepted their offer. They said they would PayPal me. After 2 days and they had not refunded it to us. I contacted them to ask if this was a mistake and received no response. I was forced to then call Viator to receive the $250. Communication is everything when in a foreign country and the lack of it was disappointing and caused a lot of stress on 2 women traveling with 5 young children. For a private tour costing $925 we expected better from the provider. They clearly do not care about their customers, and want to make very clear what isn’t their fault. We had another tour scheduled with them end of July for a larger boat and 10 people that we will be canceling and we will be back next April and will be using a different company. There are far too many options to be treated poorly.

• Perfect Excursion!

  Trip294885,8 thg 4, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Such a fun experience and one we won’t forget! Make sure to ask for Captain Ramsey! He will make sure your trip is one to remember!

• A bit choppy, but worth it!

  Brad P,4 thg 4, 2026

  - Đánh giá từ Viator

  5.00

  Capt. LAWREN was great. It was choppy in the morning and my son was feeling seasick, but we changed plans and went straight to the private beach. Once my son jumped in the water he began feeling better. We really enjoyed the hike to the deserted house, the peacocks and the idyllic beach. All family members said it was the highlight of our trip. A memory we will never forget.

• Incredible experience

  Katie C,29 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  The experience was the highlight of our trip. It was a very nice, clean, comfortable boat, Captain Lauren was so kind and accommodating and took us to the most beautiful private beach, snorkel spots and turtle area. We loved every second of it!

  

  

• Great experience for the family!

  Kari J,28 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  This was our second time on this boat tour and we’d do it every time we are in Nassau! We are a family of 4 with 14 and 10 year old kids. skipped the pigs on the advice of a friend and did some great snorkeling (gear appeared brand new), swimming with turtles, checking out a hiddden cove, spent some time on one of the most beautiful beaches we’ve ever seen and then had lunch on a floating restaurant- great fried seafood! It was a 10/10. It’s really great to see a part of the Bahamas off the resort property. Captain Dylan Ramsey was wonderful as was our driver Octavia who picked us up at our hotel and returned us. Very kind and great team! Thank you!

• Our captain Lauren was...

  Holly N,26 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  Our captain Lauren was amazing. He was very accomodating, helpful and pleasant. Our driver was also very pleasant.

• Amazing trip!

  Janet T,20 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  What a great trip! Communication was great, with text message reminders before the trip. Seamless transportation from the hotel to the dock. Captain McKinney was a wonderful guide and felt like an old friend by the end of the trip. We swam with the pigs, saw sea turtles, snorkeled and had time to hang out on the spectacular Rose Island. Highly recommend!

• Better and cheaper than cruise ship excursion!

  Christi K,20 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  Wonderful experience! We weren’t able to see turtles due to water conditions but we still had a great time with pigs, snorkeling and private beach. Captain Lawren was very polite and knowledgeable. We were nervous with taking this excursion since it was not through our cruise ship and we were there only for the day, but glad we did. Highly recommend especially if you want a cheaper alternative than the cruise ship excursions.

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