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Đánh giá

• Bad experience

  656guilhermes,3 thg 4, 2026

  - Đánh giá từ Tripadvisor

  1.00

  I had a pretty negative experience with your company. I was on a motorbike trip from Brazil to Bolivia via Chile. In the days before the border crossing, heavy rains were recorded in the region, causing the closure of roads. We were detained for several hours and, for security reasons, were forced to return to Chile. I mean, a situation completely out of my control. Previously, I was directed by your team to make the reservation in advance due to the high demand. For this reason, I made the payment of 50% for the accommodation and the walks. In the light of what happened, I requested reimbursement considering that it is clearly an event of force majeure. However, the company refused to refund any amount, even for services that were not provided, such as rides. Beyond trade policies, what is worrying is the total lack of judgement and flexibility in the face of an exceptional situation. In the tourism sector, this type of stance demonstrates a low regard for the customer experience. I hope they can reconsider their position and offer a reasonable solution to this case. I'm watching your answer.

• Wonderful experience! We were surprised 1000%

  rafaelasotelo,3 thg 2, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Incredible experience we had myself, my husband and my friends on that tour with Hidalgo! We were 100% surprised by everything from communication to organize, then communication in the venue, hotels, guides, transfers, everything PERFECT! And certainly everything was wonderful because we had magnificent attention from day 1 of organizing that trip with Milene Murillo, who was of a UNIQUE kindness, care and dedication with our trip! It helped us a lot more than just organizing and closing packages, it was someone we could count literal, at all moments before and during the trip!! Thank you Hidalgo and thank you Milene for everything!

  

  

  

  

  

  

  

  

• A journey full of emotions and adventures. Being in El Salar de Uyuni is like you've been in heaven.

  879nelsys,3 thg 12, 2025

  - Đánh giá từ Tripadvisor

  5.00

  An amazing place for its salt spread. I was impressed by all the wonderful sights all salt and stone, seeing the island of Hincahuasi is phenomenal its flora and fauna. What I liked the most is lunch in the middle of the Salar and having a wine observing the sunset is everything. Thanks to our agency Hidalgo Tours.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

• Excellent advice and invaluable experience

  964katiad,30 thg 9, 2025

  - Đánh giá từ Tripadvisor

  5.00

  From the approach with the agency I felt taken care of and very well advised. Fabricio, who helped me all the time offered me what we needed. Accommodation, flights to Uyuni and others to make our Honeymoon special. We did the full day salt flat tour, our guide Miguel gave everything, his experience was undoubted, his explanations and he took care to make us feel good. Wilmer who our driver was took us safe the whole time. The Salar is magical from any point, but we highlight the experience of the Athaphi lunch in the middle of the salt flat, the exquisite food. The funny photos and videos Miguel took of us were great. The magical sunset with wine and piqueos, without words. In our package we also took the one from the night of stars and this one left us breathless. We are too happy and grateful. An unforgettable experience that will remain forever in us.

  

  

• Worst customer experience - did leave the most expensive part out of the tour, had to fight to get some money back

  Thomas Switzerland83,17 thg 9, 2025

  - Đánh giá từ Tripadvisor

  1.00

  Very bad customer service. Our guide and the sales manager didn't read the itinerary, and although they confirmed numerous times it was all as planned, they changed it without letting us know. (e.g. returning at 4 pm instead of 7 pm on the first day, leaving at 10 am instead of 6 am on the second day when walking only to a first viewpoint instead of climbing up to a volcano. When asking our guide at the first viewpoint, he told us he didn't know we wanted to go to the top of the volcano and he didn't organize a local guide who was necessary. This was also outlined to be the most expensive part of our journey, thus the high price. But it was not done as the guide and the manager "forgot" about it. Lot of conversations and discussions to get some money back.). Not sure if this was on purpose to leave the most expensive part out so Hidalgo coule make more money. Had to call several times and write a lot of messages to get some money back, really bad service. DO NOT USE HIDALGO!!!!

• Extraordinary experience

  Lurqui,11 thg 8, 2025

  - Đánh giá từ Tripadvisor

  5.00

  We contracted with Hidalgo Tours a package in the salt flat of Uyuni, which included full day salt flat excursion and two nights accommodation at the Palacio de Sal hotel. It was a unique experience in one of the most extraordinary places in the world. The Hidalgo team is very professional, punctual and customer service is first class. In addition to the established plan, we were taken to an area where the mirror effect could be enjoyed extraordinarily this year by the late rains, so it was not initially planned. A wonder. I would repeat without hesitation.

• dissapointed

  iceforest,11 thg 8, 2025

  - Đánh giá từ Tripadvisor

  1.00

  I did a 1 day tour for myself and my son on 30th July 2025. At the time of the booking, I was told that i would visit a mirror effect at the salt flats. They even had the boots in the truck. However- there was only sunset on the flats. Very disappointed. Also - the guide was not fluent in English and was not informative. I paid US $550 for my trip for 2, which was ridiculous.

• Salar de Uyuni

  miriamhK5242RH,2 thg 8, 2025

  - Đánh giá từ Tripadvisor

  5.00

  The experience was beautiful, we went with friends from Mexico and Peru and were delighted, the tour was very fun, our guide Alejandro, was very friendly and collaborator, we recommend it!

• elianaj197,21 thg 7, 2025

  - Đánh giá từ Tripadvisor

  5.00

  The hotel was very friendly, the park dreams and legends Ideal to fall in love spend a romantic night, the food very delicious. The truth is in love and wonder Thanks to hidalgo tours. To Fabricio for providing us with the best info to the hotel palace and all those who were part of this beautiful adventure. Successes!

• mers737,18 thg 7, 2025

  - Đánh giá từ Tripadvisor

  5.00

  The place itself is amazing. The salt flat is really magnificent. The people of Hidalgo tours all very friendly and attentive to any need, very predisposed and gentle.

  
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