Please advise your train No. and your departure or arrival time, or your hotel information when booking the tour. Pick Up Service:On the departure day our driver will meet you in your hotel lobby 3 hours before the departure time. Then the driver will escort you to airport by an air-conditioned vehicle. The suggested pickup time is 3-3.5 hours prior to your departure time . we also need your Fenghuang hotel information so that the driver get you at the right place. Drop off Service : Please provide your arrival train No. and Arrival time . our driver will be waiting for you at the exist of the train station with a sign board of the leader person's name . we also need your Fenghuang hotel information so that the driver drop you at the right place. Based on the number of person and luggage for your party, please ensure you choose the right type of vehicle that fits your needs upon booking. Please note that your driver does not speak English, but he/she knows exactly where to take you to go. If any questions, you can contact the local operator for assistance by using the driver's mobile phone. This private airport transfer service is just for your and your party based on your flight schedule. . The pricing is all-inclusive, there are no hidden fees and surcharges.