Rottnest Island Guided Snorkel Boat Experience

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• Must do

  Ruth C,3 thg 1, 2024

  5.0

  So much fun, the boat ride the snorkeling and wonderful captain and guide. So ma y fish and water birds. The views of the coast. See photos.

• Seek other options

  Clelia P,3 thg 12, 2023

  1.0

  Regrettably, I cannot provide a review of the experience as I did not, and likely will not, have the privilege of participating in one of these tours. We booked and paid for this experience at least one week in advance amd we were looking forward to it. It was the only day we could spend at Rottnest Island during our trip to Australia. All these expectations only to receive a CANCELLATION message at 4 PM ON THE DAY BEFORE THE SCHEDULED TOUR because they did NOT REACH MINIMUM NUMBER of participants. While I understand that such situations can occur and it is mentioned during the booking process, what baffles me is the lack of consideration and respect for people's time. Receiving a warning two or three days before about the POSSIBILITY of cancellation due to a low number of bookings would have been greatly appreciated, since it would have given us time to think about a possible alternative. They failed to provide us with enough time to even consider a plausible plan B. Given that it was 4 PM on the day before, one tends to assume that everything is in order. At that time of day, most companies were either closed or closing, leaving us without any alternative. They offered to reschedule the experience the next day but, again, we already had a flight booked. They SAID they started the procedure for refund immediately, but 5 days after and still nothing. Tried to e-mail them and no answer. Ju be aware that at Rottnest Snorkeling, consideration for clients' time seems lacking. While unforeseen circumstances can lead to tour cancellations, the abrupt notice provided at 4 PM the day before (not even the decency to give a 24h notice) the scheduled event left us without options. It wasn't about a weather allert, which cannot be completely forseen, but a scenario that could have easily been predicted. This behaviour highlights that you cannot feel secure with them. The fact that it already happened to other people, as I've read in other reviews, makes me even more convinced of this. Keep it in mind if you intend to rely on their "organised" experiences.

• Rottnest snorkel

  Alice L,17 thg 11, 2023

  5.0

  My mum and I traveled from Melbourne and attended this day trip and had the most memorable experience!!!! Sophie and Chloe are super chatty and have great insight on the marine life. Felt very safe and comfortable on the boat. Thoroughly enjoyed every minute, will definitely recommend this and will be returning :)