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• Great service from Maydean

  914dennys,

  9 thg 6, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Our time at Royalton hideaway was lovely most of all was that lovely server Maydean I’ll make sure when we are coming back to request her specially her service made us so happy we are grateful of the service.

  

• Another Memorable Vacation To Royalton Hideaway

  sillk007,

  22 thg 4, 2025

  - Đánh giá từ Tripadvisor

  5.00

  A Return to Paradise: Why Hideaway at Royalton Blue Waters Remains My Favourite Jamaican Resort I first visited this resort back in 2011, when it was known as Royalton White Sands. After my stay, I wrote a detailed review that, to my surprise, became the most-read review of the resort on TripAdvisor at the time. Unfortunately, when the resort underwent rebranding and changed its name, the review was taken down. Well, I’m back—and I’m thrilled to report that not much has changed… except that things have only gotten better! About Me Before diving into my experience, let me give you some context. I’m an avid traveller, and I’ve been to Jamaica over 20 times, staying at various resorts across the island. Despite all my travels, Hideaway at Royalton Blue Waters remains my all-time favourite. The staff are always warm, friendly, and eager to help. The atmosphere, service, and evolving amenities make it stand out. Resort Growth & Amenities Since my last visit, the resort has expanded. It now includes two sister resorts connected side by side: Hideaway and Royalton Blue Waters. This means shared amenities, a broader range of facilities, and more dining and entertainment options for guests. Yes, like any growing resort, there are a few minor hiccups, but the overall experience far outweighs them. And I’ll share both the highlights and a few helpful tips. Dining & Service One of the things I noticed and appreciated was the flexibility in service. Unlike other resorts that rigidly follow schedules, Hideaway adjusts operations based on real-time guest feedback. For instance, one morning you might find four omelette stations, and another morning, just two, depending on demand. This is thanks to the responsiveness of the team and the daily customer surveys they actually respond to. Special shout-out to Mario, the restaurant manager, who’s always around, taking feedback and implementing changes on the fly. That kind of leadership makes a big difference. The buffet, now serving both resorts, is consistently good. The food is always hot, unlike many other resorts where it arrives cold. The Calypso Restaurant (formerly the old White Sands buffet) serves breakfast and dinner, and is perfect for late risers like me. No line-ups, no rush, just great food. As for à la carte dining, I highly recommend: ZEN (Asian cuisine) – Very popular, so if the app gives you trouble booking, just ask the concierge and they’ll take care of it. Hunter Steakhouse – Try the steak, ribs, and chicken combo. It was so good I couldn’t even finish it. That warm, soft bread they serve before the meal didn’t help my self-control either! Fitness & Wellness My wife and I always make sure the resorts we visit have a decent gym, and I was really impressed by the new gym at Blue Waters. It has treadmills, a squat rack, and plenty of free weights, everything you need to burn off those buffet calories. There’s also the original gym behind the swim-up bar, smaller but still functional. Entertainment & People The entertainment team deserves all the praise! I had a blast taking part in Jamaican trivia, and Team James (me!) crushed it thanks to my frequent visits to the island. Zaria and her team made our vacation memorable. Marvel at the swim-up bar, and Martha from housekeeping thank you all for your smiles and hard work every day. Things to Improve Every paradise has its quirks: Key System: The resort uses a high-tech wristband key system. It’s sleek, but not intuitive at first. It took me four days to figure out I had to pull and turn the knob after the green light. A quick orientation at check-in would help newcomers. Elevator Dependence: My only long-term recommendation is to keep buildings at 3 floors max. Jamaica sometimes faces elevator maintenance delays, and expanding vertically could create more issues. This is very common at most resorts in Jamaica. So you need patience, as there is only one elevator working Family Fun Whether you're travelling as a couple or bringing the kids, this resort has you covered. The water park is the largest I’ve seen among resorts in Jamaica, the Dominican Republic, or Mexico. Kids will love it, and parents can relax knowing there’s plenty to keep them entertained. Final Thoughts Hideaway at Royalton Blue Waters continues to be my go-to Jamaican escape. Despite the name change and new layout, the heart and soul of the resort remain the same, if not better. The staff go above and beyond, the food is delicious, and the resort continues to evolve while keeping guests' needs front and center. Can’t wait to return next year!

• Excellent, professional service! Highly recommend!

  danicab230,

  21 thg 1, 2025

  - Đánh giá từ Tripadvisor

  5.00

  I was so glad to find this company! They are so professional and friendly. I had a solo private ride to the airport with Kellisha and she made me feel so comfortable! Highly recommend and will be booking again. Not to mention they have the best prices I could find!