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• Did not show up to pick me up.

  Christopher W,

  1 thg 10, 2024

  - Viator

  1.00

  They never showed up to pick me up - did not reach out to apologize and I am working with Viator to get a refund. It was also my birthday and it left me with nothing to do all day. Very disappointing.

• Save your money!! Let me...

  Manny M,

  8 thg 10, 2023

  - Viator

  1.00

  Save your money!! Let me start off by saying that the scenery itself is absolutely beautiful and what they show in pictures! Now the experience itself, not so much. Not only do they advertise “small group” but also drinks and snacks. Which couldn’t be further from the truth. We went on a Thursday 10/5/23. So not during their busy season. On this specific day they over booked. Not only was it not a small group but there was 110 people! As you can imagine the boat was beyond full. On board they only provide you with off brand coke and sprite. No snacks. The rum they offer to mix with the sodas was not only sitting in the sun but it was half empty with no lid. The boat itself was not the best quality either. We spend a lot of time traveling to each location which wasn’t so much of an issue except the time spent in every stop did not reflect it. Once we got to our final destination, the “beautiful”waterfall it was even more chaos from there. Because they had overbooked there was not enough horses to take each one of us to the fall. Me and my husband with a group of maybe 10 other people had to stay behind to wait for horses to get back. Luis our “tour guide” left us without any direction did not even say a word to us. After waiting 20 minutes for a horse we were able to go but since a lot of people were already heading back we got to spend no more then 10 minutes at the fall. To top it off the people that guide the horses harass you into tipping them with the story that “they company doesn’t pay them.” Overall we wouldn’t go again. Not worth the amount of money we paid.

• Amazing sightseeing and trip!

  Jessie N,

  11 thg 7, 2023

  - Viator

  5.00

  The horseback ride to the waterfall was such a unique experience and I got to understand the local culture from the horse guide provided. He was very caring and hospitable. The waterfalls were cool to explore, the transportation was smooth and full of energy guides. I loved seeing the remote island.

• Amazing journey

  LAURA M,

  29 thg 6, 2023

  - Viator

  5.00

  Sandwich they served was inedible with a piece of cheese and ham. Dominican lunch was typical food flavored and good. Horseback riding was an experience on its own....horses have to walk over treacherous rocks and mud over huge logs while a lady walks beside you. I thought I was going to die 10 times. After you reach waterfall you have to walk down 200 steps...if you are not physically fit do not do this trip. Of course solicitors everywhere. Besides horseback riding this trip was amazing the journey to see the waterfall was amazing I would do it again and again even though the bad things I mentioned.

• Majestic Views!

  Jennifer M,

  26 thg 9, 2021

  - Viator

  5.00

  I had a wonderful time. It was very long from hotel car pick up to big bus to ferry, to island, to an open truck car thing idk how to even describe it! But it was worth every penny. You are assigned a person to guide the horse and then You have to walk upstairs on a very slippery stairs and are full of mud. The helper assigned to you held my hand the entire way and didn’t let me fall. I tipped him very well because he even safely carried my backpack while I was in the waterfall. It was an experience I’ll never forget. The beach cayo levantado was better then punta cana in my opinion.