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Cần Quan Tâm

Đánh giá

• Worth the cost

  tinman6230,

  22 thg 2, 2025

  - Đánh giá từ Tripadvisor

  4.00

  Staff was terrific. Boat was FULL, so entering and exiting the boat at each stop took some time. Barrier reef was not as lively as expected - hoped to see much more variety of life. Shark / Ray experience was fantastic and the Tarpon experience was fun.

• Horrible

  Sabrina F,

  8 thg 9, 2024

  - Đánh giá từ Viator

  1.00

  I had a live chat with an operator on August 31st at 6pm which confirmed availability for the snorkeling tour the next morning leaving at 9am from the Fort George Hotel. The next morning I was at the pick up spot and nobody came, nobody contacted me, nothing. The kind staff of the Hotel called for me to find out that the tour was cancelled when it was confirmed 14 hours prior. They offered immediate refund and I immediately received the email confirming the refund process but up to today I haven't received my money back yet. overall experience was horrible and I don't recommend it!

• Long, dreadful ride, very hot and an enclosed boat to 20 people. I would never do this again with this company.

  Magdalena M,

  16 thg 7, 2024

  - Đánh giá từ Viator

  2.00

  Disappointed that I tried to reach the tour operator several times to find out the meeting point and I got no answer today, we had a 9 AM tour we did not leave until 10. The boat was small and was packed with 33 people and was closed. It took more than 40 minutes to get there and back. The best part was the stingrays on the sharks and the coral reefs. They took us to a restaurant where I paid US$45 for food that was cold dried and tasteless. I would never do this to her again. It was very disappointing.

• Snorkeling

  Rosemary H,

  9 thg 6, 2024

  - Đánh giá từ Viator

  3.00

  We were taken out to a very nice reef-our guide went a little too fast for some of us to keep up.The description of this trip says water supplied-it was tap water in baggies-ugh!We were also supposed to get rum punch-it was never offered(they had supplies on boat-never made it)We spent more time at a retaurant on one of the islands than for the whole trip-didn't want to spend that much time sitting around.The crew was very nice-I don't know what other snorkeling trips were being offered,so this would be okay if you really want to go

• Shark and Ray Adventure

  Kandyce D,

  3 thg 6, 2024

  - Đánh giá từ Viator

  5.00

  Mark gave excellent instructions for the snorkeling. He took us to the reef and to see the nurse sharks and stingrays and then time on Caye Caulker. We had lunch at a nice restaurant and walked around the island. It was a great day.

• Don’t book this tour!

  Dominic W,

  22 thg 5, 2024

  - Đánh giá từ Viator

  1.00

  I booked this tour with a pick-up service from Belize city. The reservation was confirmed weeks in advance and I contacted the company to confirm the pick-up location. There was no response and then on the day of the tour I was waiting for over an hour and they didn’t turn up and still now are yet to respond. They didn’t even let me know that the tour was cancelled. The Viator customer service team were very helpful and responsive. They also tried to contact the operator of the tour but they didn’t get a response either. Viator were also able to get me a refund which was good and luckily I found another tour that day by myself. Looking at the other reviews I see this has happened to other people so I would recommend not to book this tour!

• Unreliable, bad communication

  Leyla P,

  14 thg 5, 2024

  - Đánh giá từ Viator

  1.00

  We booked this tour and we waited at the pre-arranged meeting point. No one showed up and I never received any other email aside from the original confirmation email. We called the tour company number several times, and also sent messages but did not received a single response. We finally had no choice but to walk to the departure pier trying to find a company representative, and some pier workers were nice enough to help and were able to make contact and confirm that the company had cancelled the tour, this was well over an hour after the tour was supposed to have started. the lady over the phone nonchalantly said we could reschedule for another day, unfortunately we were leaving the next day. We understand that if there weren’t enough customers it wouldn’t go, but at least have the decency to let us know. I would not trust this company again.

• Negative review, Viator cancelled with no notice, waste of our time

  Jerome C,

  13 thg 5, 2024

  - Đánh giá từ Viator

  1.00

  We were told we would be picked up at the hotel. Nobody ever showed up so we drove to the pier ourselves. Nothing! We drove back to hotel to see if somebody had shown up yet but still nobody had come. We found out the tour was cancelled when I received an email saying our money was refunded. Nobody contacted us to tell us it was cancelled. By the time we found out it was too late to book with a different place. If I could give zero stars, however, I’m happy they refunded my money without a fight! I would. This was my first time using Viator. I WILL NOT USE THEM AGAIN!

• Wonderful day

  Rachael C,

  7 thg 3, 2024

  - Đánh giá từ Viator

  5.00

  Wonderful snorkeling and crew. We had a great deal of snorkeling time as well as time to have lunch and relax. They were wonderful at accommodating my spouses wheelchair. The only drawback was the lack of transportation back to the port. However it was a short walk.

• Best excursion of our week!

  Patricia O,

  24 thg 2, 2024

  - Đánh giá từ Viator

  5.00

  This was our best snorkeling excursion of the week. Stacy and the crew knew where to look for the coral, eels, sting rays and sharks. We also visited the tarpons. Great adventure and I highly recommend!

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