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Cần Quan Tâm

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• Overall very nice...

  David K,

  25 thg 8, 2025

  - Viator

  4.00

  Overall very nice excursion with exciting border crossings and great landscapes. Due to time constraints we could not visit the 7th lake, the gravel road along the lakes is very bumpy.

• Death-trap trip left us stranded up a mountain as night approached.

  Craig J,

  17 thg 7, 2024

  - Viator

  1.00

  This tour is a deathtrap. We were sent up the mountain in a weak, unsuitable people carrier. Minor rainfall led to several mudpatches, which the guide and driver refused to drive through in case the vehicle got stuck and they got into trouble. We were stranded on a remote mountain for four hours, running out of water. When I asked the guide if we would be stuck overnight, he said "I really hope not". The staff watched us shovelling mud ourselves out of the road, declining to call for help, despite nightfall approaching. Eventually, when we insisted they call a rescue vehicle, they finally did it. We then had to hike for an hour along an unsafe pebble stone river bank, with storming rapids a few inches to the left. One of us almost fell into the rapids. He was bleeding after the fall. Shoes, shorts and bags were lost or ruined, causing over £300 of property damage. Eventually, the rescue vehicle arrived, but we'd have been stuck up the mountain after dark if I hadn't insisted on it being called. When I complained and asked for my money back, the organiser claimed dishonestly that we were sent up in a 4by4 and that we were prevented from travelling due to other cars being stuck. This is untrue, it was a people carrier, and the road was cleared several times of smaller cars, but our staff wouldn't risk the mud patch because they knew the people carrier wasn't up to it. We were given a £50 per person refund from the £200 per person trip. Under the circumstances, we should have had an apology and a full refund. Of note is that we didn't actually do around a third of the itinerary due to the crisis. But far more significant was the property damage, risk to life and distress caused. I tried to explain this to the operator in an extended account with evidence, but he ignored the full account and eventually stopped engaging. Don't risk this dangerous, badly organised trip.

• Lovely nature

  larisa B,

  23 thg 5, 2024

  - Viator

  5.00

  Awesome tour, amazing nature, amazing mountains scenery and the guide and driver so nice. Thank you!

• Perfect day trip visiting all Seven Lakes

  Andrei S,

  5 thg 12, 2023

  - Viator

  5.00

  Very happy we managed to visit ALL seven lakes as we were also lucky with wonderful weather for such trip! First of all, as the trip took place in November, sunset that time of the year is at 5:20 PM already, so I requested early departure at 7:00 AM instead of listed 8:00 AM to catch all the daytime. The day before the organizer Mr. Amir kindly confirmed that weather is great and we are good to go, agreed on early departure at 7:00 AM and provided with Excel file with a schedule visiting every lake. Very convenient, flexible and fast responsive tour operator! First, local driver picked us up at our home in Samarkand. It takes less than 1 hour to get to the border. At 8 AM the border crossing takes around 20-25 minutes, very smooth process there. At the Tajikistan side at 8:15 AM we met our guide Mr. Umar with driver Mr. Mansur and headed to Panjakent city for supermarket shopping to get snacks and drinks (not included in a tour price). After another hour of driving gravel road, we reached the first lake. Take note that there is no reception/internet in the area. Our guide Mr. Umar is very knowledgeable, explained A LOT about every lake, about local people and culture and many, many more. We had a lot of questions and we got very detailed and interesting answers on all of them, appreciate it, learnt a lot! Along the way we had a photo stops at every lake, without any rush. All relaxing and smooth. To get to the seventh lake you need to hike for around 30 minutes. By the lake we had a lunch with snacks we bought in Panjakent. I would suggest bringing proper food, as there is no shops/cafes at all in the area and tour operator doesn't provide lunch, as well. So be advised and prepared. We departed back to Panjakent at around 4 o'clock and reached Panjakent at around 5:15 PM, just by the sunset. I asked to drop us in Panjakent by our hotel, as we wanted to stay for a day to explore city itself, so we haven't had a ride back to Samarkand with the tour operator. Thanks a lot to Mr. Amir for organizing and adjusting the schedule, Mr. Umar for such an interesting stories and precious information, and Mr. Mansur for driving us safely around!

• Amazing trip to beautiful lakes with wonderful Tajik driver and guide

  Priti J,

  16 thg 11, 2023

  - Viator

  5.00

  I had an amazing day exploring the Fann mountains and the seven lakes. The guide Dawood and driver Masoor were so helpful and shared amazing history and background of Tajikistan. I would highly recommend this trip.