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Đánh giá

• Disappointed

  Jennifer J,21 thg 4, 2026

  - Đánh giá từ Viator

  1.00

  We were asked where we wanted to pick up our excursion prior to the date. We put in Magens Bay. The morning of at 2am I received an email that we couldnt be picked up at the location specified. Rather we were told where to meet our excursion which was where all ships came in... we were not on a boat. We were tourists staying on the Northern part of the Island. That morning we made our way to gate 4 where the cruise ships come in. Found our tour guide who didnt ask for our tickets but rather had us tell someone on a phone the guide had in his our names. Then we were driven to another pickup location where we picked up more couples. At no time did the guide speak other than to ask our names. He the proceeded to drop us off downtown, tell us to return to the same spot 1 hr later, and point to another guide and tell us we would be joining his tour group. We wandered around for an hour amd met the new group. The new group was upset we were added to their tour (which was understandable) this put us at 23 passengers on a tour that said it could hold 27.... let's just say.. it was a "tight" fit. The tour guide then began talking about taking people and dropping them at Magens Bay. We mentioned we hadn't paid for that. They said its fine.. we will bring you back into town. The directions on what/where we were going changed several times during this conversation and at that time my husband and I decided we were done. We requested to get off the tour (it hadn't left the pickup area) the tour guide asked us why yo which we stated that there was no clear direction, and it was too packed. We'd find our way. So disappointing. We thought we'd see the sights, get history of the area and what we got instead was a discombobulated and confusing mess. Very disappointed.

• Very disappointed with this tour company

  Tracie C,16 thg 4, 2026

  - Đánh giá từ Viator

  1.00

  I don't know because my tour guide never got back to me after there messages, calls, hotel help, and two tour helpers at Haven sight mall and two phone assistants one telling me he would report it and that I wanted a refund since I never went on the tour and someone named Godfrey was no wear to be found this was so bad I worried maybe that the person has had an Emergency, but lots of tour people new his name. Want my $80 refund. 😡

• Would choose a different option the next time around!

  Kathy S,15 thg 4, 2026

  - Đánh giá từ Viator

  3.00

  We did not enjoy the first stop for shopping. There was no direction on whether there was more to see & do other then the store he dropped us off at or the small open market across the street. Had to sit and wait 30 minutes for driver to come back. The rest of the tours was fine.

• Did not turn up. Avoid

  andylegrove,7 thg 4, 2026

  - Đánh giá từ Viator

  1.00

  We had booked a 12pm tour. Arrived at 11.45, by 12.35pm the tour operator Gregory has not arrived and was avoiding all calls. A local security guard called him and he said he had moved the tour to earlier in than day and said he could not call me as I had a UK number . He made no attempt to what’s app or go through Viator message . Avoid and take a local trip that are the same , cheaper and easily available in the parking lot when you get of the ship

• Excellent value for what we have paid.

  Ardon C,2 thg 4, 2026

  - Đánh giá từ Tripadvisor

  5.00

  The tour guy was knowledgeable USVI history and culture, plus he went extra miles by took us to Sapphire Beach, a stunning and soft white-sand beach, his hard works were highly appreciated.

  

  

  

  

• Too light, in the end it's a tour of the island without more

  ricardohumanes1982,22 thg 3, 2026

  - Đánh giá từ Viator

  1.00

  No taste of anything, poorly placed at pickup, were not on time and the driver too edge. Anyway...

• Disorganized

  Brian W,22 thg 3, 2026

  - Đánh giá từ Viator

  2.00

  The trip was just very unorganized from start to finish, never once did the driver check to make sure we had tickets, so he had no manifest letting him know how many people he had on his tour. The driver was 10 minutes late picking us up at the cruise terminal and then he was another 10 minutes late picking us up from shopping. When we went to top of the mountain for the overview and banana daiquiri, we only had 25 minutes (which is how long it took to get the daiquiri). Speaking of the banana daiquiri, the site said one was included, when I asked the driver about it he said I don't know why the website says that you have to buy it yourself. When we loaded up the truck at the mountain he almost left two people because he didn't have a headcount of how many people were on his tour. At the end of the tour the driver was in a heated conversation on his phone with someone else from the tour company, he gave his phone to my girlfriend and told her to talk to them which she refused. The tour company was telling him he left someone or didnt pick someone up, all could have been avoided if he used a manifest and knew who was supposed to be on his tour and who actually was on his tour. Viator needs to update what this trip truly is or contact Godfrey tours and have a discussion with them about doing the right thing. I don't recommend this tour.

• I would recommend this...

  Dawn B,19 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  I would recommend this experience. It allowed you to have an overall view of the island. You got to see gorgeous view points at a reasonable price. The drivers were exceptional. They were very kind, respectful, wanted to give you a wonderful experience. My only display was it was overcrowded/oversold. One couple was not able to sit together. One of them had to sit in the front with the driver. Nothing could be done besides someone cancels their experience, but you don’t have any other options that late in the game…. It just seemed a little bit chaotic with so many people which they stated whispering busy because they had more cruise ships with spring break. When I reached out in advance for support or information, I did not receive a reply. All in all, it was a good experience in March. If this was the summertime, it would’ve been absolutely miserable with so many people cramped together. I would definitely not do it.

• Godfrey Tours

  Vicki R,15 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  Godfrey was knowledgeable and great to tour with! He had snacks, gave plenty of time for shopping and breaks

• Sights, Scenes, and Shopping Spree

  Richard S,9 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  Did exactly what was stated in the tour description. Really nice! Godfrey tours were professional, friendly, knowledgeable, and helpful. Had some difficulty hooking up at the port. Showing up early gives you enough time to meet up. Also, if you are taller, you might want to sit at the end of the seats (to lean over & see) instead of the middle due to arched ceiling sides extending too far down. Short people in middle of the seats would have no problem seeing. Otherwise, a very nice tour! Kudos to Godfrey!

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