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Cần Quan Tâm

Đánh giá

• Bad service

  Alejandra M,

  6 thg 8, 2025

  - Viator

  1.00

  My tour was at 8:30 am, a few minutes before I was canceled, then I was told to take the 1:30 pm tour, they hit 4 and didn't arrive for me, so I asked for my refund, you lousy Service.

• Beware with the local tours company.

  BARB P,

  19 thg 12, 2024

  - Viator

  1.00

  BAD comunicacion from the website (local provider makes looks bad you company -Viator-to update the customer time 4 pick up. So at the last minute they cancelled because of low capacity. After a long conversation with Viator they make me a refund, but your options were null since you got the time reduced to do it in another moment. Thanks to the hotel who helped us to do our Niagara falls an unique experience...

• Highly recommend Niagara Falls day tour

  Melissa T,

  27 thg 10, 2024

  - Viator

  5.00

  The falls are breathtaking and the boat ride was a highlight. It was nice to see the whirlpool also. The view at lunch was amazing and lunch was really good.

• Not as Advertised

  Kris C,

  18 thg 9, 2023

  - Viator

  2.00

  First, the positive part of the day—the Falls! The boat ride was spectacular! We loved it! But that was the only great part of the day. So I will list the description from the Viator event and then describe the reality. 1. Pickup and drop off from your local hotel. No, this did not happen. I reserved the tour for pickup from our hotel in Missassagua. The night before, they send me a message that I need to now spend another $80 to drive 40 minutes into Toronto to meet the bus. I push back and they agree we can meet at the airport. Still an additional $20 Uber since we don’t have a car. 2. Air conditioned bus with free WiFi. No and no. The bus was sweltering without AC. The 1.5 hour ride to and from the falls was miserable! 3. A tour guide was described in the reviews and in the description for this event. No. Just a bus driver who mumbled intelligible phrases into a loud speaker occasionally. Same bus driver who failed to meet us before lunch, leaving us to try and find the restaurant on our own. 4. Stop at a winery with complimentary tasting. No and no. This is one of the reasons we booked this tour in the first place! When I asked the bus driver why no winery he gave me a funny look and said, oh we don’t do that anymore! So the tour has changed but Viator has not updated their listing. They probably won’t even publish this review. So if you made it to the end of this review, thanks, but don’t trust the listing. Call the tour operator because there may be more listings that are out of date.

• Lovely day spent touring

  Patti R,

  31 thg 8, 2023

  - Viator

  5.00

  Our group guide, Johnny, was excellent-- fluent in about a zillion languages, really knew the area and the culture, and had so much great information to share with us. He made the day really special. The buffet luncheon wasn't the best value for the price, but you're paying for the gorgeous view as well as the convenience, so factor that in as you plan your purchases. There wasn't anything "wrong" with it per se... like, the food quality was just fine, but at that price point it should be better than "just fine". The boat tour itself is fantastic, although I would have liked it to be longer (I don't believe it is an option at all). It's very cool to get that close to the Falls. Definitely a great experience.