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• A waste of a vacation day

  David R,

  19 thg 10, 2025

  - Viator

  1.00

  The entire tour was A WASTED DAY! First, the bus ride was packed shoulder to shoulder and you can smell other’s s breath. We could have rented a car for the price and made the trip much more comfortable and on our own time table and shorter travel time. Second, the restaurant in St. Moritz that was recommended did not meet our expectations. Third, once we arrive to the station and got on the train, the car was full. My wife and I were not able to sit next to each other because it was first come first serve but this was not told ahead of time. The train car was reserved for our tour group however there were many other cars with ample empty seats which did not require seat reservation. We were stuck in our car again, shoulder to shoulder. Fourth, neither my wife nor I could see much from the train. Almost all the noteworthy sights were on the right side and we both were seated in the isle. With the people seated at the window standing up to take photos, our vote was completely obstructed. It was a 2.5 hour train ride for nothing basically. At the end of the day we sought a seat together and a little more comfort than the back row of the bus only to be told to go back to the seat we started with. We all paid the same for this trip, I don’t recall being asked to reserve the cheap seats. NEVER AGAIN!

• Tips and comments

  Faith F,

  18 thg 10, 2025

  - Viator

  5.00

  Make sure you are ready to go upon pick up if you’ve chosen the option; immediately get in line for the bus who’s waiting upon arrival at meeting point. People are waiting in line already as you arrive. The ride to Saint Moritz is 2.5 hours but will have ONE rest stop on the way. Upon arrival the tour guide will tell you the meeting point DO Not Miss this because we did but thankfully I had WhatsApp and company # and was able to contact them. Also, important to remember your guide name or even bus driver. Enjoy time your time because we certainly did and our ride on the Bernina train was amazing and unforgettable. We will definitely come again. A worthwhile trip. The train ended at Terrano and we were picked up by our bus for 2.5 hrs ride back to meeting place; Remember guide said use restroom because no stops on return trip and no drop off option so one must get taxi back to hotel upon arrival. Good tour guide and great bus driver and excellent company. Thank you Zani-Viaggi.

• It's an experience...

  7yysqm5yhy,

  17 thg 10, 2025

  - Viator

  5.00

  It's an unforgettable experience. The punctuality and experience of Alejandro and Davide, the driver, made the trip very pleasant. Landscapes: Fantastic!

• The bus ride up was just...

  John D,

  7 thg 10, 2025

  - Viator

  4.00

  The bus ride up was just as interesting as the actual train ride. We had poor visibility due to the weather but it was still a good way to see the magnificent alps.

• Simply OK not great

  Paul H,

  5 thg 10, 2025

  - Viator

  3.00

  Failed to meet expectations. 1. Sold as an English tour only- - not true. 2, The tour was 100% full. The train portion was one rail car reserved which created a 100% packed car. Therefore 1/2 the customer did not have window viewing and I impossible for other to get access for photos. It was a terrible cramped situation and it wasn’t necessary because there was a lot of open seating in the other rail cars