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Đánh giá

• Great Views - Poor communication

  Avery O,3 thg 5, 2026

  - Đánh giá từ Viator

  2.00

  We had an overall great experience, and the views were absolutely amazing. That said, there were a few details that could have been communicated more clearly. The “continental breakfast” ended up being a small bag of snacks that appeared to be from Costco, which was a bit disappointing compared to what we expected. We also paid extra for what was described as a more secluded, first-come, first-served balloon experience. However, when we arrived, there were already two balloons set up with smaller baskets holding about nine people each. Since our group had 18 people total, it seemed like the arrangement was predetermined, which made the “secluded” upgrade feel misleading—especially given the additional $35 per person. Additionally, the waiver gives the impression that the experience is limited to around four people, so it would be helpful if the company were more transparent about balloon sizes and group capacity ahead of time. Overall, the experience itself was beautiful, but clearer communication and more accurate descriptions would have made it much better.

• Beautiful Bounty!

  Michele E,3 thg 5, 2026

  - Đánh giá từ Viator

  5.00

  Beautiful “Bounty” balloon flown by pilot Phil was an amazing adventure and a dream come true! The entire operation from beginning to finish ran smoothly. Our flight was gorgeous above Temecula wine country.

  

  

  

  

  

  

• Great experience, was...

  Javier M,25 thg 4, 2026

  - Đánh giá từ Viator

  5.00

  Great experience, was amazing balloon trip and the staff was very nice and nice the driver explain really well

• No wind

  Susan M,20 thg 4, 2026

  - Đánh giá từ Viator

  3.00

  Didn’t realize it was all by the wind if there’s not any wind, we really don’t go high. We just kind of float on the bottom. Everybody was nice. Everybody worked really hard, but I’ve had a better experience on a balloon in Colorado.

• What a great experience...

  Jason C,29 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  What a great experience with an awesome and fun pilot. We had a very memorable experience for my wife’s birthday. Would absolutely do it again.

• Very unpleasant

  Juan V,25 thg 3, 2026

  - Đánh giá từ Viator

  1.00

  Extra charge "fat tax" I am writing to express my significant disappointment regarding an additional $25 surcharge I was issued during my recent flight. The charge was applied because my individual weight exceeds 225 lbs. I find this policy to be both inconsistent and discriminatory for the following reasons: * Total Weight Capacity: Your safety guidelines state that the total weight limit for two people is 450 lbs. As a party of two, our combined weight is well under this 450 lb limit. * Arbitrary Individual Limits: Charging an individual based on their specific weight when the total load is within the "two-person" safety standard feels less like a safety requirement and more like a "fat tax." * Customer Experience: Being singled out and charged extra for my body type, despite meeting the collective weight requirements, is humiliating and poor business practice. I would like a refund of this $25 surcharge. I believe your pricing should be based on the total weight impact on the balloon's capacity rather than penalizing individuals who fall within the aggregate safety limits. Janet was the person demanding my 25 dallors making it clear im fat .in front of 30 other customers. Not cool my girlfriend was surprised as well I was embarrassed. I

• Wonderful Experience

  Jeffery B,2 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  We enjoyed the experience and this was for My Wife's Birthday. Brent was a Great Pilot and we had a Wonderful time.

  

• Ride canceled due to last minute weather change that would’ve made it not safe.

  Ryan K,17 thg 2, 2026

  - Đánh giá từ Viator

  5.00

  Me and the wife were scheduled to take flight on Mon morning Feb 16th. I’m only giving 5 stars based on the friendly staff, prompt refund and most importantly putting our safety over their wallets. will be going back to hopefully have a successful trip next time when we are in the area.

• Highly, highly recommend this company!

  Grace B,16 thg 2, 2026

  - Đánh giá từ Viator

  5.00

  Denni was a fantastic pilot! Very knowledgable about the Temecula Valley and hot air balloons in general. He accompanied our ride by sharing fun facts about the history of the area, wine making, hot air baloon travel, and many other things while also telling some very fun stories from his time as a pilot. Everything was very safe and logistically smooth and we got over an hour of airtime!

• Everything was fine,...

  Juan G,13 thg 2, 2026

  - Đánh giá từ Viator

  4.00

  Everything was fine, except for the distribution of the people in the balloon, I went with my wife to celebrate her birthday and they left us in separate parts of the balloon... they don't tell you that before making the booking.

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