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Spend a few hours experiencing the wonders of Rotorua’s most unique geothermal reserve at Hell’s Gate. Take part in the guided or self-guided interactive geothermal walk, before trying your hand at Maori carving in the interactive carving house. Then indulge in our geothermal mud and sulphur waters, experiencing the healing properties local Maori have been using for centuries. It’s a Rotorua experience you’ll never forget.
Complimentary guided tours depart daily, please see Hell's Gate website for latest departure times.
Wheelchair accessible
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.
Not recommended for travellers with heart problems or other serious medical conditions
The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.
Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.
For a full refund, cancel at least 24 hours before the scheduled departure time.
Guided or Self-Guided Geothermal Walk
Complimentary Māori carving
Bathe in Mud Bath & Sulphur Spas
Food & Drink
Towels & Swimwear
Trải nghiệm này trả về điểm đón.
Hell's Gate Geothermal Reserve & Mud Spa
Combine all three of Hell’s Gate’s most popular experiences with this package. Take part in the guided or self-guided, interactive geothermal walk, before indulging in our geothermal mud baths and sulphur spas. It’s a Rotorua experience you’ll never forget.
313 đánh giá
Tổng số đánh giá và xếp hạng từ Viator & TripAdvisor
Paul H,
11 thg 11, 2025
- Đánh giá từ Tripadvisor
We booked online for the Hell’s Gate Experience at a cost of $115 per adult. We went on a Monday afternoon early November. Plenty of free onsite parking. On arrival a member of staff checked our booking, explained the activities. Even though we booked a ‘mud bath’ at 2pm he said it didn’t matter what time. I’m guessing this is because it wasn’t busy. The walk around the geothermal pools is about 2km and takes around one hour to complete. The path is very easy to follow but not suitable for buggies or wheelchairs. The area is unworldly as you see the steam rising from the water, hear bubbles brewing underground and smell the sulphur in the air. Having done the walk we went for the mud bath. The staff are really fun and helpful. You get a large numbered plastic box to store your belongings in. This is then kept secure by staff. You can hire swimwear and towels. You are shown to a pool, which aren’t that big, and in you go. The water is warm the mud is reached by feeling around and you spread it on. Many people then sit on the edge and let the mud dry. Staff will take pictures for you. You get twenty minutes before staff ask you to exit the mud pool. You then shower and can go to a clear warm pool to relax in. Once changed we went to the Māori carving experience. A fantastic young man, who is clearly enthusiastic at what he does,showed us what to do. You choose one of four or five designs, you use a hammer & chisel to cut away on the outlines on the wood. Once done he varnishes your carving which you keep. One issue is how staff know what experience you’ve purchased? It is very easy to have a mud bath, do the walk and do the carving without any checks other than the mud bath. Several people came in to do the carving without any checks. They said they had walked around the geothermal area then were leaving. There is a cafe onsite as well as a gift shop. Overall we had a great time.




Sonia S,
11 thg 11, 2025
- Đánh giá từ Tripadvisor
Absolutely fabulous experience. Cannot recommend highly enough. Would definitely do it again next time I am in Rotorua.
Michelle W,
7 thg 11, 2025
- Đánh giá từ Viator
Great experience. The tour guide was very entertaining. The mud spa and spa were very nice to relax in. A great day.
Annabel P,
3 thg 11, 2025
- Đánh giá từ Tripadvisor
Fantastic guide, super interesting to find out more about Māori culture. Mud pools were so relaxing & carving so much fun. Would definitely return.
pjpennekett,
3 thg 11, 2025
- Đánh giá từ Tripadvisor
Welcoming staff and an interesting place. We enjoyed our visit, especially the mud bath. There is a cafe though it wasn’t mentioned on the website.
Kerrie A,
1 thg 11, 2025
- Đánh giá từ Tripadvisor
Throughly enjoyed learning about the thermal geological history of this place. The wood carving was fun, definitely not something I could make a living from, but enjoyed the experience. Mud spa was really enjoyable and relaxing. Highly recommend.


V1771HLcindym,
31 thg 10, 2025
- Đánh giá từ Tripadvisor
Did the guided tour and the guide was such a bubbly, happy personality and that made the tour as good as it was. Wouldn't have learnt and heard as much if we had of wandered ourselves. I enjoyed the Maori carving. I did the mud bath, Sulphur spa and cold plunge pool which I really enjoyed. Staff were lovely. The whole experience was great. Loved it.

392jacquiv,
30 thg 10, 2025
- Đánh giá từ Tripadvisor
Visited Hellsgate Late October 2025. We did the guided tour, mud and sulphur pools. All a great experience. Desk staff were very helpful as we had a slight problem with our online booking. Customer service was excellent.
Sightseer47749224452,
26 thg 10, 2025
- Đánh giá từ Tripadvisor
The walk was awesome, although the sulphur smell not so great. Part of the track was closed off for maintenance, however this was explained on entry. All view points on the map provided were still accessible though. The mud spa and hot pools were great. I especially loved the wood carving that was included in the price. The staff member was very knowledgeable and friendly, even taking a quick video for me. I went around 12 noon, and there wasn't too many people. Most of my walk I was on my own, and I was the only person at the carving house. There were only a few others in the pools. A great way to spend a couple of hours. Thank you for a great experience.

Patti B,
22 thg 10, 2025
- Đánh giá từ Viator
We really enjoyed the tour our guide’s (sorry I don’t remember his name but it was long) genuine story telling enthusiasm and knowledge was the highlight of the day! Surprisingly we really enjoyed the wood carving a little souvenir to take home. The mud bath was fun met some friendly folks, took turns taking each other’s pictures! Overall and fun day!!! I would highly recommend.
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