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• Stunning way to see the Arctic Fjords

  aleaomahoney,

  12 thg 4, 2025

  - Viator

  5.00

  This was a perfect way to see a number of fjords and the stunning island of Sommarøy. Our guide was incredibly knowledgeable and patient - and the lunch and snacks were delicious ! Highly recommend for those who want to get out and about without having to rent a car. Well worth the money and was so beautiful to see in the snow.

• A memorable day

  Sunita R,

  12 thg 4, 2025

  - Viator

  5.00

  A truly memorable day exploring the fjords and Sommarøy. The area is stunningly beautiful, and with fresh snow falling on the day, it looked even more magical, like something out of a fairy tale. Our guide, Philip, was amazing and incredibly knowledgeable and made the day really unforgettable. An experience not to be missed when in Tromsø!

• Buyer beware of rudeness from staff

  Meredith W,

  6 thg 4, 2025

  - Viator

  1.00

  Whatever you do don’t get sick at the last minute and make sure you DO NOT message them through Viator because they will not receive the message and then send you a rude response back via text. Their booking confirmation does not have a phone number included - go to their main page on Viator and use their phone number. I made the mistake of attempting to message them through Viator the night before to tell them we would not likely make it because my daughter was sick. Was met the next morning with a very rude text telling me how surprised they were I could not find the phone number and making clear I would not be getting my money back. Yes, I read the cancellation policy - only wanted to see if I could get any back under the circumstances. It was made clear unless my daughter was in the hospital there was no way. Totally fine, but I do not believe the rudeness was required. I am sure it was a lovely tour and wish we had been able to go!

• Cancelled Tour - IGNORES messages / emails etc for a refund

  Andre S,

  23 thg 3, 2025

  - Viator

  1.00

  My girlfriend and I booked this tour for March 19th. On the 18th, just one day before, we received a text message saying the tour was cancelled and that we could either reschedule for the 20th or get a refund. I replied within five minutes, letting them know that rescheduling wasn’t possible as we already had plans for the 20th and were leaving the next day. I requested a refund—and that’s when they completely stopped responding. I followed up with two SMS messages, three messages on Viator, and one email. No reply at all. I wouldn’t recommend booking with this company unless you’re okay with the risk of losing your money. Terrible customer service

• Despite very snowy...

  Sally T,

  14 thg 3, 2025

  - Viator

  5.00

  Despite very snowy weather, which was an experience in itself, we had a great trip. Martina our guide was very knowledgable sharing information not just about what we were seeing but about life living in Norway in general. Soup was tasty. Our lovely Polish lady driver( sorry forget her name) did a fantastic job in challenging driving conditions and was chatty and friendly. Would recommend this trip to others.