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Đánh giá

• Relaxing, beautiful...

  Judith R,14 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  Relaxing, beautiful scenery in very comfortable seats! Great food from on board Cafe with very friendly staff!

• Very disappointed

  KATHY W,11 thg 3, 2026

  - Đánh giá từ Viator

  3.00

  Not worth the $500 return. Stopped too many times. Went fast past the good photo places Not good....

• Great views on TranzAlpine!

  MarigoldToronto,9 thg 3, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Great experience- so glad we took the train and picked up the rental car in Greymouth! Views were amazing. Go to the outside viewing area for best pictures If you want food/drinks the line can get VERY long so go as soon as they announce they’re open or wait an hour If picking up a rental car in Greymouth the lines get very long, fast- if travelling with others and you checked luggage split up getting luggage and getting in line for car rental- you’ll save an hour wait time!

• Well worth it

  chocolocomama,9 thg 3, 2026

  - Đánh giá từ Tripadvisor

  5.00

  We went on one of the wettest, mistiest days of the summer but despite this, we thoroughly enjoyed the journey. The train was very comfortable, food was available and the commentary via the app on our phones was great.

• Not happy about the customer service.

  stephencI9823CT,9 thg 3, 2026

  - Đánh giá từ Tripadvisor

  2.00

  My wife and I planned our trip months in advance, particularly looking forward to the TranzAlpine train trip. The night we were to fly to Christchurch we discovered my passport was missing and had to drive three hours (each way) to Rotorua to retrieve it. I contacted the organization, explaining the situation and asked if there was any way we could get on another train later in the week (or a refund, though I didn't expect it). We received a short and blunt email basically saying "no." I want to be clear about this - it was my mistake to leave my passport behind. However, the inability to accommodate for unfortunate circumstances is why I am leaving this review. We paid a lot of money for this experience and would have adjusted all our plans if another set of seats were available later in the week. At the very least, the organization could have checked for open seats. If none were available, we would have given credit for their customer service.

• An exceptional rail journey.

  GAC54,26 thg 2, 2026

  - Đánh giá từ Tripadvisor

  5.00

  A wonderful train journey though stunning scenery, very comfortable seating and the outdoor viewing car provided great opportunities for photography.

• Highly recommend this train. Gorgeous views, interesting commentary, delicious food in scenic plus!

  2009sunseeker,22 thg 2, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Excellent! Highly recommend this train . Check your bags, easy process. We took it one way from Christchurch to Greymouth in Scenic Plus class. Included food was amazing and plentiful. Each of the 4 courses throughout the morning offered a selection of included paired wines. We didn’t imbibe as we were picking up a car in Greymouth and driving to Franz Josef same day.

• Did not disappoint.

  818craigv,20 thg 2, 2026

  - Đánh giá từ Tripadvisor

  4.00

  Planned in advance and a trip we were looking forward to - and it didn't disappoint. Checking in, baggage transfer to the train and boarding were all very easy and communication, instructions, etc. were clear and concise. Journey was full of wonderful sights, scenery, views and lots of opportunities for photographs, videos, etc. including the open air viewing carriages for all to use. Cafe on board was good and reasonably priced and the staff throughout the journey were efficient and helpful. Well worth doing!!

• Great journey with wonderful scenery.

  paulines303,14 thg 2, 2026

  - Đánh giá từ Tripadvisor

  4.00

  The train was pretty full but there were still a few seats left so you could move about a bit if you wanted to. Also there was an open car if you wanted a blast of fresh air. The scenery is pretty spectacular along this route. There is a spoken guide but you need to have headphones etc but there is also a written one that you can follow but as we went the other way had to keep scrolling back. Only drawback is that you can take your own food but not your own wine.

• Give it a 2 out of 10

  Margaret S,13 thg 2, 2026

  - Đánh giá từ Viator

  2.00

  Over hyped, overrated and VERY overpriced. The train itself was comfortable but the food was overpriced. You can't see much from the so called viewing platform.

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