Service description – Transfers and private transportation Enjoy a comfortable, punctual and professional private transportation service from your point of origin to your final destination. Ideal for airport transfers, hotels, train stations or events in Andorra, Barcelona or surrounding areas. Service process Reserve When booking, the client must indicate: The exact time of service. The full pick-up location and destination. The number of passengers and luggage. You can also add special observations (child chairs, intermediate stops, etc.). Confirmation Once the request is received, the team will confirm availability and send service details. The driver will be assigned and their details will be provided before the day of transfer. Collection The chauffeur shall arrive promptly at the following point: At airports, you will wait in the arrivals area with a sign with your name. In hotels or addresses, you will wait at the main entrance. Courtesy time: Airports : up to 60 minutes after flight arrival. Hotels or directions : 15 minutes free wait. During the journey Travel in total comfort and safety. The vehicles are equipped with air conditioning, water, Wi-Fi (subject to availability) and luggage space. The driver will always be professional, discreet and attentive to your needs. Arrival at destination The driver will help you with your luggage and make sure everything is correct before the end of the service. Important The customer must correctly indicate the exact pick-up time and location. Unreported delays may result in additional charges or loss of service. All vehicles are high-end and have an authorized VTC license.