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Cần Quan Tâm

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• Good but tiring

  Tarun K,

  27 thg 7, 2025

  - Viator

  4.00

  The trip was very good but the only thing which was annoying is that you travel for 4 hours to and fro to stay at the beach relaxing for less than 2 hours. Even transfer from big boat to small boat and than to the island takes 30-45 mins each while embarking and disembarkinv the boat. I would recommend a full day trip but the price for full day trip should be less.

• Not the best

  Bonnie C,

  26 thg 7, 2025

  - Viator

  1.00

  Have done a lot of different tours around the Whitsundays over the years as we do a lot of travelling. Was actually really disappointed with this one. Staff weren’t overly friendly they were actually blatantly rude, nothing in particular just not warm or friendly, seems like none of them enjoy their job. Very poor instructions, we did the half day Whitehaven tour and when arriving to the island we had to stand in line and wait around to disembark whilst they gathered up all the other people doing the “full day tour” to get them off the boat and onto another boat. We waited approx 15/20 minutes. I really feel for those like us doing the shorter day it would work better to disembark those passengers first to maximise what is already limited time on the island. Connection back was also frustrating having to get off on Hamilton island and wait around. Definitely recommend putting those details in the advertising.

• Great professional friendly service

  catelouise i,

  2 thg 7, 2025

  - Viator

  5.00

  It was a beautiful pleasant day the crew were great and professional. On time no waiting around. Well worth the trip loved it!

• We had a booking of...

  Qi Y,

  20 thg 5, 2025

  - Viator

  1.00

  We had a booking of Whitehaven half tour today. We arrived at 11.34. We arrived at the meeting point before the boat left. But the staff did not help me check in immediately. So we did not board. And then we bought the tickets to Hamilton island at 12.45. But it left at 12.55. Why will it be late? So why don’t you have any phone call or message to me? Why can’t the staff be quick to let me check in？And why can’t the boat wait just 1 minute to let me board? And then I found that the boat will pass through Daydream Island and Shute harbour, and finally get to Hamilton. We didn't board the ship at Airlie Beach, but we could have rushed to Shute Harbor to board immediately so that the journey could have continued smoothly. But when I asked the staff for any remedial measures, she said no, nothing could be done today. She also did not tell us the route of the ship and did not provide any advice. In the situation where the incident has already occurred, the provider has no idea and just allows the consumer to stay put, feeling angry and frustrated. Is this the attitude that a provider should have? The provider has not provided us with any phone or text message notifications, and there are no remedial measures. This is just too arrogant and self righteous! The port staff did not provide any valid information, is this racial discrimination? The provider has not fulfilled the responsibilities. And our travel itinerary has been completely disrupted. We ask for the refund and compensation.

• Good trip!

  Thomas N,

  29 thg 3, 2025

  - Viator

  4.00

  I'd only recommend booking this if you're traveling from Hamilton rather than Airline beach. It's a long boat trip for a short time (2 hours) spent on the beach however if you have nothing to do then I'd recommend booking it still! The beach is beautiful, the snacks provided are really tasty and the crew are incredibly friendly and helpful.