Step 1: Post-Booking Confirmation Once your pickup is reserved, you’ll receive an instant confirmation email with key details (our contact info, guide’s name, and vehicle type). Kindly reply with your updated flight number and arrival time—we’ll monitor your flight in real-time to adjust for any delays (no extra charge for schedule changes!). Step 2: Pre-Arrival Preparation 24 hours before your landing, our team will send a friendly reminder via email/SMS, including: Exact meeting point (arrival hall exit number, e.g., Exit A3) Guide’s photo and phone number (for direct contact) Vehicle details (model, license plate, and color—easy to identify) Step 3: On-Arrival Pickup Upon exiting customs/immigration, look for our guide holding a custom sign with your full name and our company logo (visible from a distance!). We offer a 30-minute complimentary waiting period (extended to 60 minutes for international flights, considering customs procedures). If you can’t find us, call our 24/7 hotline—we’ll locate you immediately. Step 4: Comfortable Transfer After greeting you, our guide will help with your luggage and escort you to a clean, air-conditioned vehicle (regularly sanitized for safety). During the ride, feel free to ask for local tips (e.g., nearby restaurants, weather updates) or confirm your upcoming itinerary—our multilingual guides are happy to assist. We prioritize smooth routes to avoid traffic, ensuring a relaxed journey to your destination. Step 5: Drop-Off & Next Steps We’ll drop you off directly at the entrance of your hotel, resort, or designated location. Before parting, our guide will confirm your next day’s plan (if booked with us) and share a digital copy of your itinerary for reference. If you have any feedback or need further support, don’t hesitate to reach out—we’re here to make your Wuhan trip unforgettable!