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Đánh giá

• Carefully verify that the terms

  MDWaysman,11 thg 6, 2026

  - Đánh giá từ Tripadvisor

  1.00

  February 17, 2026, I booked a two-day tour scheduled for May 26, 2026, with Kazakhstan Guided Tours. The booking terms were clear: payment was to be made on the bus at the start of the tour. Several months later, I received an email requesting advance payment. Because this was completely contrary to the terms under which I had booked, I assumed it was spam and ignored it. About a month before the tour, I contacted the operator and was informed that the company had indeed unilaterally changed the payment terms. To make matters worse, the tour price had also been increased by 10% after my reservation had already been confirmed. I refused to proceed with the booking. A tour operator that changes agreed terms after the fact, increases prices on confirmed reservations, and disregards commitments made to customers cannot be considered reliable. I had made my reservation more than three months in advance, expecting the company to honor the conditions under which it was sold. Instead, I was met with changing rules and higher costs. Trust is essential in the travel industry, and unfortunately this experience left me with none. I chose not to travel with this operator and would advise potential customers to carefully verify that the terms of their booking will actually be respected

• Wonderful

  Passenger41722733046,9 thg 6, 2026

  - Đánh giá từ Tripadvisor

  5.00

  The tour guide Jules (English pronounciation of her name) was phenomenal. Very well versed in English and shared a lot of interesting facts. The trip itself was well organised and on time throught. Great scenery , good food and the highlight was karoake and bonfire in the night.

• Wonderful

  Fatifleur123,9 thg 6, 2026

  - Đánh giá từ Tripadvisor

  5.00

  We had a wonderful trip and enjoyed every moment. The places we visited were absolutely beautiful and well chosen. Our guide JAN was friendly, knowledgeable, and made the whole experience enjoyable. The driver was also very professional and kind throughout the trip. The yurt was very clean, comfortable, and honestly even better than we expected. The location was stunning and offered a truly unique experience. The food was delicious, and the team took great care of us from start to finish. Everything was well organized, and we always felt welcomed and looked after. Highly recommended for anyone visiting Kazakhstan. Thank you for such a memorable experience! 😊🏔️✨

  

  

  

  

  

  

  

  

  

  

• Amazing two days!! A must visit places if you are coming to Kazhakstan.

  Faizan K,8 thg 6, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Must do if you are coming to Kazhakstan. Tour was very well organised and activity/events were very well placed time wise. Kolsai and Kaindy lakes feel surreal and out of this world. Highlight of the trip was our night stay in a beautiful green valley. Shout out to our guide Jan for making this trip memorable!

  

  

• Poor irresponsible handling of a problem

  Kaptan J,6 thg 6, 2026

  - Đánh giá từ Viator

  2.00

  Overall, it was a good experience exploring this part of the country. However, I have a few reservations. First, the group size was quite big. We almost completely filled a big bus. Second, the host of lunches on both days was a bit hostile. One of the group members wanted to take a caramel on the table, but the host yelled “no”, prohibiting her from doing so. It was unclear why. Third, the program is quite long. We got dropped off at our hotel at 10 pm and were exhausted. Fourth, the guide’s poor handling of an problem. We found out that our bag was swapped with someone from our group who had been dropped off earlier. The guide asked us to go back on the bus as they had to drop off more people at the last stop. However, he did not take the responsibility in taking us back to our hotel. Instead, he asked the person who took our bag to come to the hotel at the last stop and us to wait for her here (he didn’t know how long we would have to wait), and just leave us hanging. We did not have a local app to call a taxi or local money to pay for the taxi. I felt that it was a poor irresponsible handling of the situation. Ps. The music in the bus (when it was played) was also a bit loud.

• So beautiful

  Meenakshi S,3 thg 6, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Kolsai is a very very serene spot and must visit in Almaty

• 2 day adventure

  Eunice B,1 thg 6, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Great itinerary for the 2 day trip. Well organized. Nice people on tour. Great guide, Jan Plenty of time to pace your own tour. Well done.

• Great fun way to see Kazakhstan with great guide

  Floyd R,31 thg 5, 2026

  - Đánh giá từ Viator

  5.00

  This was a great tour with an excellent guide, Zhuldys. She did a great job of herding 30 people on a comfortable luxury small bus to 6 locations all over Kazakhstan. The bus had air conditioning,WiFi, and a competent driver. Optional activities included boat rentals and horseback riding. The hikes were relatively easy (and we were the oldest folks at 73) and never more than 5km. A great mix of tourists of all ages from Singapore, Philippines, Canada, India, Turkey, Italy, France and a few from the USA.

• Incredible experience

  765no mied,30 thg 5, 2026

  - Đánh giá từ Tripadvisor

  5.00

  This excursion was great! We had the time to explore the different canyons and stroll along the lakes. Everything was as described. The tour is very comprehensive, with varied activities and interesting explanations. Moreover, our guide Vlad was fantastic! He was funny, interesting, attentive, and always ready to show us the best spots. The provided meals were typical and delicious. The only small downside might be the size of the group, which was larger than I would have imagined. We were about twenty people, and a smaller group would have made the experience more intimate. But overall, it was great; I recommend it!

• Worth to try

  BAHAREH V,29 thg 5, 2026

  - Đánh giá từ Viator

  5.00

  I really enjoyed the trip and the tour guide Vlad was really a nice guy, everything was planned very well.

  

  

  

  
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