




Vé di động
Skip the sales tickets line purchasing
There tickets for Chapultepec Castle, home to the National Museum of History. This iconic castle, built in 1785, served as an imperial and presidential residence and features 12 rooms that tell the story of Mexico from the Conquest to the Mexican Revolution.
We also explored 22 rooms in the Alcázar area that recreate the spaces of Maximilian and Carlota, as well as President Porfirio Díaz. A fascinating tour that combines history and culture in one place.
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Chapultepec Castle
The museum has 12 permanent exhibition rooms that present the historical trajectory of the country, from the Conquest to the Mexican Revolution; and 22 rooms in the area known as Alcázar, in which the rooms of Maximiliano and Carlota and President Porfirio Díaz are recreated, in addition to a room that remembers the assault on Chapultepec Castle.
Entrada al Castillo de Chapultepec
Admission fee
Meals
Air-conditioned vehicle
Guia
Chapultepec Castle
Bosque de Chapultepec I Secc Mexico City Mexico
Trải nghiệm này trả về điểm đón.
For a full refund, cancel at least 24 hours before the scheduled departure time.
19 đánh giá
Tổng số đánh giá và xếp hạng từ Viator & TripAdvisor
romeln2016,22 thg 6, 2026
- Đánh giá từ Tripadvisor
The ticket they sent is bar coded. No matter how much you beg the castle entrance, they won't accept these tickets coz they only recognize QR coded tix. We had to buy a new one on site. Beware of this scam.

Sandra G,22 thg 6, 2026
- Đánh giá từ Viator
I had such a terri le nightmare, never got my real tickets thru my email and had to buy new ones on the activity place, and I lost my original time entry
Diego S,18 thg 6, 2026
- Đánh giá từ Viator
Tickets were never delivered and didn’t show up in the app. When I clicked “download pdf” only a blank page with reservations details will show up, but no QR code. People at the castle were very unhelpful too
Daniela V,18 thg 6, 2026
- Đánh giá từ Viator
I purchased these tickets to skip the line and both museums I purchased for did not accept the tickets. How do I get a refund?
Alex P,14 thg 6, 2026
- Đánh giá từ Viator
they send you a voucher, and the front desk did not redeem it, they said I needed a QR code, which buy it were did not send.
Gloria M,12 thg 6, 2026
- Đánh giá từ Viator
These tickets were not accepted at the door, was unable to activate or redeem Had to buy 3 new tickets at the door.
STEVE H,26 thg 5, 2026
- Đánh giá từ Viator
Viator and the official site said disable access, upon arrival all services for disabled were non-operational
Nora C,24 thg 5, 2026
- Đánh giá từ Tripadvisor
When we arrived they would not accept our tickets. We ended up leaving and going to another museum
Michelle P,2 thg 5, 2026
- Đánh giá từ Viator
I bought tickets to the castle for 4:30 pm and the castle closes at that time. I got there about 45 minutes before the time and they refused to validate the tickets after asking me to do a 15 minutes line. Bottom line, I had to buy new tickets and couldn’t use these ones, only to be able to see 30 minutes on a visit that was supposed to be at least 2 hours. If I had known the castle was closing at 4:30, I would have bought tickets for an early time. I hope Viator do the right thing to reimburse me for tickets they didn’t accept.
Sarah O,25 thg 4, 2026
- Đánh giá từ Viator
I was very disappointed. I wasn’t able to use the tickets I bought because they didn’t include a QR code which is the only way the guards would let us through.
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