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• Joker Expedition is truly a Joke

  Nathan W,

  13 thg 4, 2025

  - Viator

  1.00

  I book last minute, and I have done this several times in the past. This time it bite in the butt. I received a confirmation email, time of pick up, was charged $1999.00. The normal routine with Viator. I was booked with the local tour group “Joker Expedition,Bolivia.” Woke up early because my pickup time was 6:30 am. I was down stairs by 6:15. Then 6:35 comes around. I send Joker Expedition a text through the app. No response. I call at 6:45, no answer. I send another text at 6:50, I was curious if the pickup time was wrong. No response. I call again at 7, no answer. At 7:11 I start texting with Viator about the tour. They told me to try to call again after a brief pause in communication. I call and he answers the phone and tells me it was canceled yesterday. I asked why didn’t he tell me, he said he couldn’t find decent flights so he canceled the trip. Again, I asked why he didn’t tell me. He said don’t worry we will get your money back. Joker failed to realize if he had taken 2 minutes out of his day to text, email or call, I could have book with another agency or with my hotel. Now I’m stuck waiting for my refund and struggle to find other plans for my trip. Courtesy goes a long way with people. I lost time, trust in Viator, and now I’m struggling to to find someone help continue this dream vacation. I will admit this is about 50% my fault but the lack of transparency and communication from Joker Expedition truly left me out in the cold.

• 2 day Uyuni experience

  Jill A,

  8 thg 4, 2025

  - Viator

  5.00

  This was a wonderful trip! Everything was perfect! The tour organizers was I. Touch by WhatsApp making everything so easy. Logistics went perfectly. Our guide, Oskar, was very well informed and really smart, knowing everything about the geography, native animals and even the constellations. We highly recommend Oskar to anyone going on this experience. Though this is a more pricey experience, everything is taken care of for you. This was so worth it, and honestly, you get so much for the money!

• Salt flats are a must see, but book 3 days

  Shelby T,

  19 thg 2, 2025

  - Viator

  4.00

  Our guide and driver were so amazing. We loved them. The landscape is incredible. The salt flats are something you absolutely have to see. Our guide was great in setting up some fun perspective photos for us. Definitely my favorite photos from our entire South America trip. We enjoyed the sites in the salt flats and had a great lunch near one of the little islands. The description of our tour included flights to and from Uyuni. About a week out we were contacted and told they weren’t running a return flight from Uyuni to La Paz and we could stay in Uyuni one more night or be driven back to the city. We chose to be driven back as we had things booked the next day. During the first day of our tour it felt like we were constantly running behind though I don’t really know how. It was a really fun day but most of it was spent in the car and we were all feeling pretty stiff and tired. We got a little overwhelmed about the next day being mostly in a car as well plus a 6 hour drive back to La Paz. We decided to cut the tour short and just head back in the morning. Our guide and driver were amazing about this. We appreciated their understanding and accommodation. I 10/10 recommend booking with this tour operation but I think you need 3 days minimum. You can’t really do this tour in 2.

• Thoroughly enjoyed!

  Jennifer D,

  11 thg 12, 2024

  - Viator

  5.00

  Private, all inclusive tour! Everything was covered - fights, taxis, meals. Our tour guide Israel was the best, very knowledgeable and we enjoyed chatting during the driving.