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Đánh giá

• Do your research, there are better options

  Thanh M,

  7 thg 10, 2024

  2.00

  I am going to write a more honest review than I usually would because I feel duped by the positive reviews this company has. It was overall a below average service that they provided. There are better companies that we saw on the trek so make sure you do your research instead of trusting viator like I did. The hike is amazing. This is a review of the company. Pros - amazing guide, silo was a young man that helped me a lot on the trek and tried to answer our questions the best he could. On the way down he picked up a whole bag of rubbish that other ppl had left behind. (The maintenance of this route is a whole other topic that really needs attention.) - plenty of food and hot drinks along the way - we were staying in senaru the night before and got a pickup and drop off included Cons - equipment: I am putting this first because this alone should turn you away from booking this company. The tent and rain fly we slept in was so old that the zippers didn’t close properly. We saw some really nice tents at the campsite that you can tell are new and sturdy but not ours. Through the course of the very cold and windy night, both the rain fly and tent’s zippers became undone and we were basically sleeping with no protection. This is not something that should be skimped on, and after a really tiring hike it is the last thing that should happen. - there is a man at the office that is plain rude. Unlike other agencies this one doesn’t charge you upfront for the national park fee, so you are supposed to read the fine print in the confirmation and have 300,000idr cash on the day. This seems like an illogical way to go about business, and when he approached us to ask for the money, he was disrespectful and condescending, assuming that we did not know about the fee and would argue with him. It was a distasteful way to start our day.

• The most humbling experience, a MUST DO.

  Tayla S,

  10 thg 9, 2024

  5.00

  Wow, let me tell you.. WHAT AN EXPERIENCE. Shout out to Benji our guide and the 3 amazing porters. Our team went above and beyond. Everything is 5/5 for us, the service, the food, the company, the experience. It’s a MUST DO. You will go through a lot of mental and physical challenges but it will be worth it for the view at the top. It’s not for the faint hearted this trek to crater is still HARD. The night time can be very windy/scary. We will be back to do the summit! Thank you team !!!

• Unreal Trek!

  Elliot M,

  5 thg 9, 2024

  5.00

  Did 2D1N Senaru Crater Rim trek. The hike and then views from the top are incredible! It’s all made very easy from the amazing guides and porters who help carry all equipment and food to the top. And made interesting by all the info the guides give and answer any questions you may have. Highly recommend!

• Great company, unforgettable experience

  Piotr J,

  16 thg 8, 2024

  5.00

  This was just wonderful. You get to see the Lombok volcano up close, but if you look the other way you will see the sun setting behind two volcanoes in Bali too. The trip was very well-organised - great guides, surprisingly good food, best location at the crater rim. Word of priceless advice if you’re not very fit - don’t think about going all the way to the summit as the trek to the rim alone, while perfectly doable if you are moderately fit, is altogether quite challenging.

• friendly team, stunning views

  Aleksandra K,

  19 thg 5, 2024

  5.00

  Great organization. Good equipment, thick mattresses and warm sleeping bag (which isn’t always the case in Indonesia as we’ve found out in Bromo…) It’s incredible how fast the posters carry everything up and down. They had plenty of food and snacks and water. Everyone was super friendly and the guide kept a paste I could handle :p