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• Nasty company, misleading website, bad experience, very unprofessional, don't bother.

  Julia F,

  30 thg 1, 2025

  1.00

  Appalling customer service, refusing my daughters' entry onto the boat, saying she wasn't 'tall enough'. This completely stuffed us around, as we'd already paid in advance, and planned our whole day around it, shortening our Hop-on-hop-off bus ride and catching an Uber across town. The subject of a child's height was not mentioned on the online booking form, and I have since gone back and taken screenshots, to re-verify. The tour director was completely inflexible, and I have since asked the company for a refund, only to have it declined. What's more, the meeting point on the website "241-249 Sussex Street" or to say "Near Nick's restaurant" is altogether still insufficient information for a tourist to catch an Uber, and figure out how to get there. I caught an uber to 241 Sussex street, but it was still not clear enough where to walk from there. I had to ring the company, and the girl that answered didn't speak clearly enough, spoke way too quickly, rattling off her long exotic name, and didn't give me a clear indication that I'd dialed the right number. She should've answered with something simple like "Jet Boat! How can I help you?". Altogether, an appalling experience. I am very upset and angry.

• Covered in salt water but happy!

  krisfox1005,

  25 thg 1, 2025

  5.00

  We loved seeing all of Sydney Harbor and enjoyed the ride. The saltwater did make it hard to see so maybe offer scuba googles for the people in back. Also bring something to clean your glasses.

• Adrenaline plus!!!

  Michelle C,

  10 thg 1, 2025

  5.00

  The best fun!!! Our lady driver was so much fun. We thoroughly enjoyed this experience once the nerves went away!! Lots of laughing and got extremely wet in the back row.

• Best boat ride 🙌

  Liz M,

  31 thg 12, 2024

  5.00

  Fantastic ride loved it a lot if you don’t want to get wet wear the poncho though . Definitely recommend this 🙌

• Very good experience ...

  Jolly P,

  30 thg 12, 2024

  4.00

  Very good experience Wanted to do it again Need more thrill next time No need to wear raincoat Little one also enjoyed Need to go under harbour bridge