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The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children ages 6 and under are free
All visitors will be screened by airport-style security
No re-entry is allowed after exiting the building
Photography is permitted for private, non-commercial use only
Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
The use of cell phones for conversation is prohibited in exhibition spaces and theater
For a full refund, cancel at least 24 hours before the scheduled departure time.
Timed Admission Ticket to the 9/11 Memorial Museum
Food and drinks
The National 9/11 Memorial & Museum
180 Greenwich St, World Trade Center New York City United States
Trải nghiệm này trả về điểm đón.
The National 9/11 Memorial & Museum
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
6.249 đánh giá
Tổng số đánh giá và xếp hạng từ Viator & TripAdvisor
Kurt M,
20 thg 11, 2025
- Đánh giá từ Viator
Excellently presents the incredibly sad day. I suggest that you use the audio tour, the space is filled with many displays and artifacts. The tour will keep you on track. I would recommend bringing a small flashlight along as many display signs are hard to read in the muted light.
Gabriel S,
20 thg 11, 2025
- Đánh giá từ Viator
A very solemn place,feelings of anger,bravery,and hope,you can definitely feel there are spirits still here .we will never forget
SharonC46,
19 thg 11, 2025
- Đánh giá từ Tripadvisor
The 9/11 Museum respectfully presents a dark day in U.S. history. A solemn space that all should visit. I'm glad I got the audio guide.
Natalie T,
19 thg 11, 2025
- Đánh giá từ Viator
Well worth a visit when you are visiting NYC. It was well organised can be very busy. A lot to see so make sure you try and see everything.
Olivia44S,
18 thg 11, 2025
- Đánh giá từ Tripadvisor
Very worthwhile visit here and we all “enjoyed” - not sure that’s the right word but it was v good and well done and respectful. Would recommend.
Kim C,
17 thg 11, 2025
- Đánh giá từ Viator
Well worth the entry fee! I could have spent most of the day there. Very good adventure. My family enjoyed it too
Sharon D,
17 thg 11, 2025
- Đánh giá từ Viator
Very Highly recommended from start to finish, worth every penny, a must see , great communication from company
David P,
16 thg 11, 2025
- Đánh giá từ Tripadvisor
While in New York, this is truly a must‑see experience. Begin at the two powerful landmarks where the Twin Towers once stood, before heading into the museum. Inside, we found it surprisingly calm and not crowded, which allowed us to take it all in at our own pace. It’s important to remember this is a memorial space—dress appropriately, be respectful, and resist the urge to pose for photos (we did spot a few who forgot). The atmosphere can be overwhelming, taking you back to that day in history, and leaving a lasting impression. Visiting in the morning gave us time to reflect deeply before moving on with the day.

Ronald S,
15 thg 11, 2025
- Đánh giá từ Tripadvisor
I myself experienced 11 September 2001 deliberately. The images of the impact of the second plane, the collapse of the towers and the people who jumped from the towers are always remembered. To experience this up close and personal after 24 years is good. This part of the museum is well done. Through the timelines, the images and the stories of those directly involved, this story is well portrayed. Remains of the building, fire trucks etc are good and functional. You can see here that this attack is still an open nerve of American society. Never again has American society produced a government that obsessively wants to follow all people. In the museum itself you can see this by also mentioning the 1993 WTC attack and the fight against terrorism that started after the 2001 attack. I don't need to know about the 1993 attack. Also the health problems that many people experienced after the attack (aid workers, immediate residents) that are brought in, does not belong in this museum. It distracts too much from the actual message of this museum.






Richard C,
13 thg 11, 2025
- Đánh giá từ Viator
Such a solemn visit. There was a quiet and respectful atmosphere. The museum is really well done. It was a little too intense for our 11 year granddaughter so we had her skip the really difficult parts. Our 13 year old granddaughter was able to see the whole museum.
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