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What To Expect

Đánh giá

• Good Holiday with Amanda!

  Nishi J,

  8 thg 6, 2025

  - Viator

  5.00

  It was a very relaxing experience in the Halong Bay, the entire trip and experiences well seamlessly organised. The crew was very friendly and warm and went out of their way to make us feel comfortable.

• Excellent stay on Hera Grand Boat.

  Lukasz B,

  1 thg 6, 2025

  - Viator

  5.00

  One day before the tour booked for Amanda Criuse we were informed about an issue with water leak on the booked boat and re-booked to the Hera Grand Cruise to the same level cabin. To be honest, I didn't belive this reason (iit repeats in many reviews on Tripadvisor) with water leak and more, it was overbooking or something like that but it doesn't matter because the Gera Grand Cruise was really very good for us. Minh and his staff have made a great job to make our 2 Days Cruise comfortable and interesting. The boat is not made yesterday but still comfortable and nice to be there. Staff is really friendly and professional. The Halong Bay is a touristic place but in our stay in May was still nice. Food on board was delicious and variable. Amanda or Hera we recommend.

• Amanda the rocking experience in the bay

  HARSH V,

  21 thg 5, 2025

  - Viator

  4.00

  It is a wonderful experience to travel by a cruise like Amanda.value for money.Courteous people on board to assist you

• The ship was nice, rooms...

  Leroy H,

  7 thg 4, 2025

  - Viator

  3.00

  The ship was nice, rooms are as advertised. They took us on all the excursions written on the itinerary with a very safe and enthusiastic guide. However there are many downsides: -the host/guide talked way too long during lunch and dinner service. He really emphasized people singing karaoke but did not read the room as many guests just wanted to relax or talk amongst ourselves. -dinner was quite terrible as they try to imitate French cuisine but did a very poor job. The food portions were small. We did not come here for imitation French food but rather the authentic cuisine.

• A nice cruise, but a mixed experience.

  ROBERT L,

  7 thg 9, 2024

  - Viator

  4.00

  We have marked this down one star as the company emailed us with one day's notice to say they were changing our boat to the Hera Grand. The reason being that the one that had previously been confirmed to us was then allocated to a larger group that had come in. That may be good business for them, but isn't customer friendly for people who have booked so far in advance. Other than that, we still enjoyed the trip. The cabin was very nice and the food was excellent. All staff were efficient, friendly and approachable. One big drawback was the lack of internet, even though it is advertised as having it. The signal was either weak or non existant. That was very poor. Special mention has to be made for our guide, Alex, who was superb. Because of the typhoon, we had to change our arrangements and he went out of his way to spend time with us and put together a good plan. This included arranging a speedboat for us at 6am in the morning, which got us to the port in 15 minutes and allowed us to get an early flight to our next destination. Alex is a complete professional, and went out of his way to ensure that all customer needs were catered for. We give Alex 5 stars.