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• The ship was nice, rooms...

  Leroy H,

  7 thg 4, 2025

  - Viator

  3.00

  The ship was nice, rooms are as advertised. They took us on all the excursions written on the itinerary with a very safe and enthusiastic guide. However there are many downsides: -the host/guide talked way too long during lunch and dinner service. He really emphasized people singing karaoke but did not read the room as many guests just wanted to relax or talk amongst ourselves. -dinner was quite terrible as they try to imitate French cuisine but did a very poor job. The food portions were small. We did not come here for imitation French food but rather the authentic cuisine.

• A nice cruise, but a mixed experience.

  ROBERT L,

  7 thg 9, 2024

  - Viator

  4.00

  We have marked this down one star as the company emailed us with one day's notice to say they were changing our boat to the Hera Grand. The reason being that the one that had previously been confirmed to us was then allocated to a larger group that had come in. That may be good business for them, but isn't customer friendly for people who have booked so far in advance. Other than that, we still enjoyed the trip. The cabin was very nice and the food was excellent. All staff were efficient, friendly and approachable. One big drawback was the lack of internet, even though it is advertised as having it. The signal was either weak or non existant. That was very poor. Special mention has to be made for our guide, Alex, who was superb. Because of the typhoon, we had to change our arrangements and he went out of his way to spend time with us and put together a good plan. This included arranging a speedboat for us at 6am in the morning, which got us to the port in 15 minutes and allowed us to get an early flight to our next destination. Alex is a complete professional, and went out of his way to ensure that all customer needs were catered for. We give Alex 5 stars.

• SCAM

  PELI A,

  15 thg 8, 2024

  - Viator

  1.00

  I booked for HA Long, and they put us in HA Lan. A scam. As they had apparently no people to run a ship, they changed us when we aarrived, even when in the bus they were telling us activities which we did not do.

• 3 stars cruise

  Bassem D,

  3 thg 7, 2024

  - Viator

  3.00

  The room we got has nothing to do with the picture in the advertisement which is a generic picture. The boat is nice but definitely not 5 stars. I will give Amanda cruise 3 stars maximum. The ad is deceiving.

• Not worth the price and bad excursions

  Jack L,

  23 thg 6, 2024

  - Viator

  2.00

  Overall disappointed with the experience. The reviews mentioned Dan as a highlight of the trip, yet we never met him. Cruise itself - nice room (asked for two beds and they accommodated) but hot water didn’t work in tub. Also quite noisy being near the kitchen. Frustratingly, they started playing music at 6AM which made it impossible to fall back asleep. Excursions - worst part of trip. Sights themselves are pretty cool, but they are so unbelievably crowded that it makes it impossible to enjoy. You are also not with a tour guide like many reviews say. Food - highlight. Good buffet for lunch, solid 5 course dinner (nothing too too special though). Drinks - alcoholic drinks pretty weak for price. You also have to pay for water which is completely absurd. Staff - most were quite nice and helpful. But overall felt disorganized. Often felt yelled at for no particular reason. Also to note - before and after you get on the boat you wait with 200 other people going on other boats with no AC. Absurdly disorganized. Overall - not worth the $137 price. That should go much further in Vietnam than what we got.