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Cần Quan Tâm

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• Cash missing, Kratom use by crew, and mechanical breakdown costing an hour of time with no accountability

  Matt H,

  5 thg 8, 2025

  - Viator

  1.00

  If you value safety, trust, and professionalism, I would not recommend booking through Click2goThailand or K Sea Speedboat. During our tour, we had a series of disturbing experiences that left us deeply disappointed and concerned. To start, we witnessed crew members passing around a shared drink in a pink cup throughout the day, including the captain. The drink was later confirmed by the operator to be Kratom. While Kratom is legal in Thailand as of 2022, it is known to have mind-altering effects, and its use by boat crew members during active duty felt highly inappropriate given their responsibility for passenger safety on open water. More troubling, a significant amount of cash went missing from our bag, which had been hidden under our seat on the boat while we were snorkeling. Due to a mechanical issue mid-trip, we were required to switch boats, and the crew handled our belongings during this transition, while we were snorkeling in the water. Our bag was only out of our sight during this time. I noticed cash was missing while driving back to our hotel after departing the marina. We immediately reported the incident to Viator and the operator. While they acknowledged the Kratom consumption via security footage, they dismissed the theft concerns because there was no direct camera footage of the bag during the time in question. The response we received emphasized that belongings are the customer's responsibility, even though guests are unable to bring them into the water during snorkeling stops and crew handled the bags during the boat change. Additionally, the mechanical breakdown of the boat cost us nearly an hour of tour time and one of the advertised stops. Multiple crew members appeared to be sleeping on the return leg of the trip, which further contributed to our sense of unease. Ultimately, we were left with no resolution, no compensation, and no sense of accountability from Click2goThailand, K Sea Speedboat, or Viator. This was not the experience we expected or paid for. Please weigh these issues carefully when booking your tour.

• Best Pictures of the trip

  Jeffrey W,

  27 thg 7, 2025

  - Viator

  4.00

  Lovely experience... Picked up at our hotel and shuttled to the boat. We enjoyed a full day of water, boating, snorkeling and food. Great value for the price. This is a group activity.... meaning a full boat of 30 people, which provides a wonderful opportunity to meet new friends.

• Amazing - do it!

  Karen H,

  11 thg 7, 2025

  - Viator

  5.00

  Excellent team who welcomed everyone, felt looked after and safe. Stops work well so you don’t feel you are arriving with other tours, lunch was really good and plenty of cold water and Pepsi all day. If you sit at the back you will get very wet, but all part of the fun and experience! The climb is tiring but worth it!

• Experience

  Marvin S,

  4 thg 7, 2025

  - Viator

  5.00

  Was very nice experience recommend it to young people also and the kayaking was crazy too. The beaches are amazing and unbelievable

• it was such a great...

  Emma M,

  6 thg 6, 2025

  - Viator

  5.00

  it was such a great experience and definitely worth the money!! went with a group of friends and there was something for everyone.