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Đánh giá

• Loved it!!

  lisadU3149XP,24 thg 12, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Kevin was the best!! Him, Victor, and Francisco were awesome on the tour. Everything went very smoothly and Kevin was a funny and great tour guide who kept things very light. My family and I learned so much from him. 100% would recommend but note that the lunch is served around 4-5pm and pick up is at 8am so make sure to eat a lot before/bring snacks on the road.

• English Tour Not Delivered & Poorly Managed by Guide

  618medias,14 thg 12, 2025

  - Đánh giá từ Tripadvisor

  1.00

  I had a very disappointing experience with Amigo Tours because the tour was not delivered as advertised, largely due to the performance of our tour leader, Tomas. I specifically booked an English-language tour, yet approximately 80% of Tomas’s explanations were in Spanish, with only short, incomplete English phrases provided. This is not subjective — the core service I paid for was an English tour, and it was not delivered. The itinerary was also not followed as communicated. Amigo’s own pre-tour instructions stated that Valladolid would be the first stop, which is how I planned my day. Instead, Tomas took us there last, allowing only about 25 minutes, with no explanation for the change. This was a material deviation from what was provided in writing and significantly impacted the experience. Lunch quality was another issue. Despite claims that there was no service failure, the buffet was extremely limited and poor in quality, to the point where nachos were essentially the only option. This did not match the advertised experience and was noticeably worse than other Amigo tours operating the same day. Transportation delays further reduced time at the sites. The bus drove unusually slowly, multiple buses passed us on the highway, and this resulted in even less time at already rushed stops. Overall, this tour did not match what was sold — not in language, itinerary, food quality, or timing — and Tomas’s poor guiding played a major role in this failure. I have photos, screenshots, and recordings to support these points. Based on my experience, I cannot recommend Amigo Tours and would strongly advise travelers to be cautious.

• Five star experience!!

  anabela0412,10 thg 12, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Rodrigo Cat, Eddie Luna and Kevin....what a trio!!! If you want the experience of a life time you go with these guys and you sure get it! From the passionate speech of Rodrigo, to the safe driving of Eddie, the organization of Kevin, they do it all to make you feel like a Hollywood star😊 everything was perfect, from the pick up at the arranged time, to the stories, the no standing in queues, lunch, and the most special tour of Chichen Itza....we felt like we were living the dream, truly! Thank you for any amazing day🙏🌟

• Scam!! Do not book!!

  alessandratN2036WE,30 thg 11, 2025

  - Đánh giá từ Tripadvisor

  1.00

  This is an outright scam. You’ll quickly discover that lunch is not included—apparently it’s “VIP only,” even though your ticket clearly says it is. As for Chichen Itza, they don’t even try to hide it: once you’re on the bus they tell you it costs an extra $40 per person if you actually want to enter. Then comes the best part: they give you three hours of pointless shopping stops and barely one hour to visit anything. Their only goal is to squeeze as much money out of you as possible. And finally, they drop you off at night, in the middle of nowhere, when they’re supposed to bring you back. Avoid this tour at all costs.

• Great experience

  378juansebastianr,12 thg 11, 2025

  - Đánh giá từ Tripadvisor

  5.00

  I recommend it 100% was a spectacular adventure and experience, Frank the guide is a very friendly guy and knows enough. I loved everything and was super amazed.

• Great experience w Edwin and Salvador

  emilykX5437HM,22 thg 4, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Our tour guide was Edwin and our drive was Salvador- both were very kind, helpful and professional. Great tour and recommend them for any people looking for a great experience to Chichenitza!

• Awful company - great country

  lauralA7996OU,30 thg 6, 2024

  - Đánh giá từ Tripadvisor

  2.00

  I found this company to be dishonest and unhelpful for so many reasons. Be careful. For example they take you to a “Mayan” store where you can purchase an umbrella for 30$ and of course we all needed one- and special rocks for &50! Be prepared to be ripped off. I would recommend taking a smaller private shuttle that has some personal service. Pastor, a very kind gentlemen was helpful and nice.

• Excellent treatment from Marcela and Jorge, we would repeat with them without a doubt.

  desir eg793,2 thg 5, 2023

  - Đánh giá từ Tripadvisor

  5.00

  My partner and I carried out this activity with Marcela as a guide, which made the trip very enjoyable despite the heat and took care of the group at all times. The driver was Jorge and also made the long journey very pleasant.

• Wonderful Tour - Great Guide!

  kassiejr,30 thg 4, 2023

  - Đánh giá từ Tripadvisor

  5.00

  Wonderful tour! We spent the full day exploring Chichen Itza and other ruins - with our incredible and knowledgable guide, visited a spot for a delicious lunch and a cenote swim. We had a private tour with a group of 8 friends and they handled it wonderfully. We were at Chichen Itza when it opened which was the best time to get there.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

• Did not show up

  emilybep,4 thg 1, 2023

  - Đánh giá từ Tripadvisor

  1.00

  DO NOT USE THIS COMPANY. Our original 8am tour was cancelled, so they put as on a 6am tour with a 5:35am pickup. We waited for them since 5:30am, and no one showed to pick us up. When we could finally reach them, they said someone had come and we weren't there. Definitely a lie, which we crosschecked with the hotel staff. Do not waste your time or money with Amigo Tours.

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