Cần Quan Tâm

Bao gồm

Đánh giá

• Das Pass

  jessicaperez8891,12 thg 4, 2026

  - Đánh giá từ Tripadvisor

  5.00

  I want to take a moment to recognize an outstanding Cast Member at Disneyland—Brittany from Little Rock, Arkansas, who works at City Hall. Our family has visited Disney 1–2 times a year, and today was the first time our child was denied a DAS pass. Naturally, this was difficult and emotional for us—but Brittany completely changed the course of our day. She went truly above and beyond, especially for our child with disabilities. From the very beginning, Brittany showed incredible kindness, patience, and understanding. She took the time to really listen to our situation, explain everything clearly, and made sure our child felt comfortable, included, and cared for despite the circumstances. What could have been a stressful and disappointing day turned into a smooth, joyful, and memorable experience because of her. She made us feel seen, supported, and valued in a way that meant more than words can express. Disney magic is real—and Brittany is a perfect example of it. Thank you for turning our visit into something so special. We will never forget the impact you made on our family.

• Disney Disabled Adult Fun

  Thedenmans,7 thg 4, 2026

  - Đánh giá từ Tripadvisor

  5.00

  There’s great and amazing and then there’s Disneyland so way over 10/10 - a true stand alone wonder and as a crazy Disney adult what can I say - loved loved loved it - easily disability accessible

• Always been expensive, but now it's trash for your money

  Climber09581214078,3 thg 4, 2026

  - Đánh giá từ Tripadvisor

  1.00

  This place is truly trash now. It's always been expensive, but you used to get what you paid for. Now they suck out every single dime from customers, while giving you as much crap service as they can possibly dish out. They've found every single possible way to make things worse.

• Pass on the mouse

  jewellm455,25 thg 3, 2026

  - Đánh giá từ Tripadvisor

  3.00

  Disney has lost its spark and become and money hungry monster

• Disability Guest Service

  vgarcia8280,23 thg 3, 2026

  - Đánh giá từ Tripadvisor

  1.00

  Dear Disneyland Guest Relations, I am writing to formally express my extreme disappointment and frustration regarding the treatment my family—and most importantly, my autistic grandson—received during our visit to your parks on March 18. This day was meant to be a joyful and unforgettable milestone: my grandson’s very first visit to Disneyland. Our family invested a significant amount of money in park tickets and additionally purchased Lightning Lane passes specifically to help accommodate his autism, as he has significant difficulty waiting in long lines. What we did not anticipate were the extreme weather conditions, with temperatures reaching into the 90s. This made an already challenging situation even more difficult for my grandson, who was struggling to regulate in the heat and crowds. While waiting in line, a cast member observed our situation and kindly informed us that Disneyland offers services for guests with disabilities—something we were never made aware of prior to that moment. Hoping for support, we proceeded to Guest Services at California Adventure after finishing at Disneyland Park. Unfortunately, what followed was one of the most upsetting and degrading experiences I have ever encountered at any theme park. We were assisted by a cast member named Aubrey (from New Mexico), whose approach was shockingly lacking in compassion and professionalism. Instead of being treated with understanding, we were subjected to repeated, deeply personal, and intrusive questioning about my grandson’s condition. I clearly explained that we had official documentation from Social Security verifying his autism diagnosis, yet this was dismissed, and the questioning continued. We were asked to explain how we “handle” him, details about his schooling, and other personal matters that felt entirely inappropriate and unnecessary. The tone and manner in which these questions were asked made us feel judged rather than supported. Most concerning of all was the impact on my grandson. He became visibly uncomfortable, withdrawn, and ashamed—emotions no child should ever experience, especially in a place that is supposed to be welcoming, inclusive, and magical. As his grandmother, it was heartbreaking to watch him feel singled out and embarrassed simply for being who he is. This interaction completely overshadowed what should have been a beautiful memory for our family. I was so upset that I wanted to leave the park entirely. However, my grandson was in tears because he had been looking forward to riding the Cars attraction. At that point, my sister-in-law had to step in and advocate on our behalf because I was too distressed to continue the interaction. The only accommodation ultimately offered to us was a one-time pass for the Cars ride—despite the two-hour wait and everything we had just experienced. This felt dismissive and wholly inadequate given the circumstances. I cannot emphasize enough how unacceptable this experience was. We have visited other theme parks such as Legoland and SeaWorld, where individuals with disabilities are treated with dignity, respect, and compassion—without being subjected to what feels like an interrogation process. Disneyland promotes itself as a place for all families, yet our experience reflected the opposite. No family should have to justify a child’s disability in such a personal and humiliating manner just to receive basic accommodations. Considering the significant financial investment required to visit your parks, this experience was not only disappointing—it was deeply upsetting and, frankly, inexcusable. I am requesting that this incident be formally reviewed, that appropriate action be taken regarding the conduct we experienced, and that additional training be provided to cast members on how to respectfully and compassionately assist guests with disabilities and their families. I would also appreciate a response outlining how Disneyland intends to address this matter, as well as consideration of appropriate compensation for the distress and negative impact this had on our family’s experience. Sincerely, Victoria Garcia

• Still a great time even if you're an adult

  Culture193835,10 thg 3, 2026

  - Đánh giá từ Tripadvisor

  5.00

  The Disney Experience was wonderful I did not know how much we would enjoy it as adults we were in town to see another attraction and got tickets to Disney. We had a blast we rode everything had a great time my best advice book reservations for restaurants before you go looking at the map of Disney decide which way you're going to start and which side of the parks and try to get your restaurant going in from there from one side to the other so you don't waste time download the app use it to gauge the rides and when they're the best times to ride. The app will really save you time and you can even book your things in advance from it. We had gone for 2 years in a row and really enjoyed the shows and the fireworks

  

  

  

• Perfectly Magical

  Susan P,9 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  Voucher worked perfectly and was easily redeemed online for tickets which were added to online account. Saved some money too.

• Disneyland Downhill

  johnmD7273RY,26 thg 2, 2026

  - Đánh giá từ Tripadvisor

  1.00

  My family and I have been coming to Disneyland for over 30 years now and I have never been treated so shabbily. Went to guest services with two issues and the gist from them was "We've got your money and won't lift a finger to make things right with you. Go up a creek." Separately, I had a Disney employee laugh in my face when I told them my budget hotel choice. Oh, I get it - I'm "poor." Very funny. On a different note, It's a small world world literally had cobwebs, dust, dirt, debris, and mechanics' greasy hand prints on the ride. I guess if Disneyland can't even respect their own park anymore they certainly can't respect the guest. I have never felt so disrespected here. I flew in from out of state, spending thousands of dollars and Disney is nickel and diming me for an inferior experience and to be insulted to my face. This is the last time I am going to Disneyland. My dollars will be spent at Universal from now on. I will be suggesting that my friends, relatives and acquaintances do the same.

• Park Needing Maintenance

  mairemon,24 thg 2, 2026

  - Đánh giá từ Tripadvisor

  1.00

  Bad experience, toys breaking in the middle of the experience, poorly educated employees

  

  

• Family time at Disneyland.

  OnAir296069,24 thg 2, 2026

  - Đánh giá từ Tripadvisor

  4.00

  Disneyland is always an adventure. And always pricey. But time with children (even the ones out of the house!) is good.

• Xem thêm đánh giá