Cần Quan Tâm

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Đánh giá

• Do not book through trip advisor

  Expedition87349,13 thg 4, 2026

  - Đánh giá từ Tripadvisor

  1.00

  I blame trip advisor for not vetting this company. We arrived, no one at the spot had any idea what we were talking about and there was no valuable information in any of the emails or invoices. We don’t speak fluent Spanish. Luckily some other tour company launching from the same spot let us tag along. If you want to book with this company, you should NOT book through trip advisor.

• Silence is bliss

  ricardorF4688EB,12 thg 4, 2026

  - Đánh giá từ Tripadvisor

  3.00

  I’ve never left a review in my life but felt that this experience deserved a response. My family and I drove over 1 hour from Guynabo to Fajardo where the tour was located. The company we chose seemed a bit less organized than the others available. (A warning to book early with higher rated companies). Everything about the experience could have been just fine except for the guides that lead our group were hollering inside jokes with each other the whole time and forgot to give the customer the best experience of silence. The bio-luminescence was not as bright as one would expect but still cool to see. Silence from our leaders would have built mystic and wonder but their immaturity clouded the air. The giant 25x50’ tarp they use to cover the entire group with was weird and I thought that there must be a better way to achieve a darker setting to better see the plankton light up. Overall the experience of kayaking at night through a lush forest-covered channel was worth the trip. Just wish our guides were more professional and mature.

• San Juan Trip

  mitaleet2026,11 thg 4, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Wonderful experience!!! The guides were very helpful and knowledgeable.

• Staff is amazing. Thx for all the help

  241jeffreyo,9 thg 4, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Staff was great. Went above and beyond. But we ended up having to be towed going in against the current which was hard and towed leaving which was with the current. We just didn't have our communication down or something. On the way out is like a two way street. We ended up in the other lane before getting towed. We went at the 17:45 slot. It was dark by the time we actually got started. It's cool once you get out into the open they tether you together, put a large tarp over the group so you can see the bio illuminesence. You can't take water bottles and such in with you and fast paced so not much time to take any pics. It was a great but hard time personally would not do good again just because of our lack of rowing skills/communication. Again staff went above and beyond. Parking wasn't bad for the 17:45 slot but when we got back parking was for sure pretty full. Mofongo.

• Disappointing

  paulbA3413PD,30 thg 3, 2026

  - Đánh giá từ Tripadvisor

  2.00

  It was disappointing that we couldn’t see the Bioluminescence because of the moonlight. They had us put a tarp over the kayak to make the adjacent water darker, which allowed a bit of bioluminescence to be seen, but overall the experience was disappointing.

• Bumper Boats & Idiots

  Samantha S,21 thg 3, 2026

  - Đánh giá từ Viator

  3.00

  The mangrove and bio bay components were very cool and I do feel like once in a lifetime. But the overall experience left a lot to be desired. The times listed aren’t accurate. It’s 100s of people playing bumper boats on a tiny canal. This include beginner kayakers who disrupt the whole trip flow. Lastly you could tell our tour guides did not care at all. It was so obvious they did not want to be there at all. They also did not know what they were doing and one tour guide shoved our kayak into the trees since he was out of control.

• A MUST and UNIQUE Experience!

  whitneyhY4806JT,13 thg 3, 2026

  - Đánh giá từ Tripadvisor

  5.00

  What a great experience! We are vacationing in Puerto Rico with our two teenage kids (18 and 16) and they loved it as well. Our guide, Felix, was energetic, informative and entertaining. We went on the 7:30 trip. I will say that I received a couple of different times to check in via email, text, etc. Pay attention to the text that you receive the day before to confirm or call them to clarify. We didn’t have to check in until 7:45 and didn’t leave until 8:15. We were back at around 9:30/10 PM. The process was far less chaotic than I thought it would be given there are about 7 companies all doing the same thing at pretty much the same time. You get into your kayak and go through a channel - it is DARK! So, a bit scary at times only because you can’t see a thing, but part of me felt better that way - I’m not sure I wanted to see what was in there. You arrive at a large lagoon after about 1.5 miles of kayaking. It wasn’t ideal conditions for us to see the bioluminescent plankton, but not to worry! They brought a large tarp so that we could all put it over us, which made the viewing much better. You will get wet just from paddling and water getting into the kayak, so bring a dry change of clothes for the way home. Also, bring water shoes if you have them, as you have to walk in the water to get to your kayak (not deep or far, but water shoes would be ideal). A definite must do while in Puerto Rico!

• Well worth the experience

  Q7011RUshawns,6 thg 3, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Easy process, professional and fun tour guides.

• Well done!

  C5123ASelizabeths,5 thg 3, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Great operation and experience! All 4 guides were fun, professional, and experienced. We went on a full moon night, so knew our chances of seeing the bioluminescence was unlikely, but the guides brought a large tarp that went over the entire group, blocking out all the light so we could see the bioluminescence perfectly! Kayaking through the mangroves at night would have been fun enough in its own right, but getting to see the bioluminescence when we weren’t expecting to was even better.

• The bioluminescent was cool, but overall disappointing.

  11Sammy214,27 thg 2, 2026

  - Đánh giá từ Tripadvisor

  3.00

  Kayaking trip from the ocean to the bay was very chaotic. Kayaking against the current - very stressful. The boats kept crashing into each other and often crashing into the trees. The bay was calm, but we could not see the bioluminescence without a tarp. The boats were lined up next to each other and a huge tarp was pulled over all the boats. It was cool to see the bioluminescence. The trip back from the bay to the ocean was much easier and calm, and we could actually see the bioluminescence in the dark areas of the channel when we placed our hands in the water. The staff took a group picture before the trip and pictures of each boat, but they were very blurry.