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• Not a trust worthy balloon operator, if you're not paying the highest price, you may get your reservation cancelled

  NiFei H,

  20 thg 4, 2025

  - Viator

  1.00

  Not a trust worthy balloon operator because I got the feeling that they were cancelling lower price reservation to get higher profit from much higher price reservation. Our balloon ride on 4/19 was cancelled the day before by this company citing adverse weather condition so they would close down not wanting to take the risk. This is when the weather forecast indicated dry, sunny warm , low wind weather with a high of 21C for 4/18 & morning of 4/19 (lucky for us as 3 days ago the high was near freezing point so we heard lots of balloon ride cancellations 2-3 days ago). Sure the weather forecast's reliability is questionable. If we were not in Cappadocia , I'd believe them. But we were physically at Goreme by 4/17 morning and it was a sunny, dry, warm day. We could tell the weather couldn't be better for the hot Air balloon ride for the next 2 days. The weather was warm and not windy. The tour operator insisted that the weather was adverse and will refund the money to us. So the highly anticipated balloon trip was terminated for a reason that's a completely lie. Sure enough , everyone in Goreme can see all of the 100+ balloons drifting in the air @6:30am of 4/18. Then again on 4/19 morning, the balloons took off just fine too on because the weather was perfect . that morning as well. Last minute cancellation caused inconvenience to our trip planning as it was difficult to find another balloon operator at the last minute. Also when we booked it a few months ago it was $250/person. Now due to many weather related cancellations from 3 days ago, the price shot up to 340Euro/$385 per person. I think this balloon company was just selling our lower price spots to get more money.

• Excelente experience totally worth it at fair price

  Jorge A,

  5 thg 3, 2025

  - Viator

  5.00

  After some research I had my daubts but I can say I really choose the best company. Everyting perfic, pick up time, service and ballon pilot also with experience even at freezing temps of -20C. Recomiendo totalmente esta empresa!

• Fantastic trip

  roba m,

  28 thg 9, 2024

  - Viator

  5.00

  All the trip was marvelous , I am very happy because I tooke a lot of pics wich are fantastic , we had a very good memories .