Cần Quan Tâm

Bao gồm

Đánh giá

• Enjoyable time with family

  107presleyc,,9 thg 12, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Yang is a very good and experienced driver that understands a lot about the tour.i really like how he is able to socialise with us this helped to make the tour more enjoyable as we were able to have fun with him and enjoy the scenic views of ocean beach road. I really appreciated how he was very careful with my grandma as he was always there to help her off the bus and kept her company when she was unable to walk to some of the places. My whole family really enjoyed the overall experiences here at the great ocean road tour. I can really tell that Yang was a very professional guy as he knew many things about the tour and he did mot fail to entertain us during the tour. Thank you to driver Yang as he made our experience here a memorable and enjoyable one.

• Unforgettable experience 1 day trip

  rivaia2024,,21 thg 10, 2025

  - Đánh giá từ Tripadvisor

  5.00

  --- ⭐️⭐️⭐️⭐️⭐️ We had an amazing one-day trip to the Great Ocean Road! The views were absolutely stunning, and everything was well organized. Our tour guide and driver, Williams, was fantastic — very friendly, knowledgeable, and made the journey so enjoyable. We really had a great travel experience and would highly recommend this tour to anyone visiting! ---

  

• Great Day!

  Ameer M,,15 thg 10, 2025

  - Đánh giá từ Viator

  5.00

  Leon the guide/driver I travelled with today was marvellous! He ensured everyone was comfortable during the whole tour around the Great Ocean Road. He even offered to take pictures of me as I was there solo. I honestly can’t say how much I enjoyed this tour with such amazing sights & destinations. A VERY big thank you to Leon for being such a great tour guide, this will forever be a core memory of mine.

• Complaint with the unprofessional and disrespectful driver/your guide towards Asian

  573hiulaml,,13 thg 10, 2025

  - Đánh giá từ Tripadvisor

  1.00

  Hi, I am writing to complain the driver/ tour guide -his name is William. As he is highly unprofessional with a poor English speaking and he is highly discriminated against Asian people. Regarding the message he sent, there is no allocated seats and there is a “first come first pick” house rule. However, he didn’t comply this rules and he behaved extremely disrespectful towards me and my spouse to use the assumed language “Chinese” to speak with us. “Our preferred languages is English and he was forcing us to communicate with him in mandarin. As the other customers is from foreign country “white people” and they requested to sit at their previous seats and being rude to us by saying we took their seats. He didn’t come up with the best solution and asking us to go back to our previous seats. I have be traveling with other organizations previously and they also don’t have allocated seat at the start and they allow people to change their seat at their convenience with the house rule “first come first pick”. Also, he is unprofessional with checking all of the passengers to put on their seat belt before driving, which can cause the company with heavy fines. He only treated foreigners nice as he allowed one of the lady to change the seat as she is a “white people”. His driving skills is scary as we are experiencing a roller coaster on the van. Please get rid of this tour and choose other company if you can. There are plenty of options to enjoy your best time at great ocean road but definitely not this one. Hopefully, this company can better trains their driver/ tour guide to prevent losing customers again in the future. And being open minded with Asian people and not assuming all of us not speaking English. And not only treating white people with respect. I did also attached the photo of the customer who is not putting on his seatbelt during the highway drive.