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Cần Quan Tâm

Đánh giá

• Great tour guide, clean vehicle, excellent knowledge

  Darrell C,

  13 thg 7, 2025

  - Viator

  5.00

  Tour guide had an excellent strategy to see all the major attractions in Paris in a timely manner. Car was cery clean and had amenities, highly recommend.

• Terrible never gave instructions never was picked up

  Shannon P,

  8 thg 4, 2025

  - Viator

  1.00

  Don’t book through this. They do not operate the tour directly. Called several times to a different provider and still haven’t gotten anywhere with a resalution.

• Paris layover with Dincer

  kay b,

  4 thg 4, 2025

  - Viator

  5.00

  Dincer was amazing. We loved our tour. We saw things that were important to our group. He took extra time with us and was super courteous.

• They never showed up

  Maureen P,

  24 thg 8, 2024

  - Viator

  1.00

  Our tour was cancelled because they needed a flight number. I thought I gave it. Turns out I gave the wrong one. Communication was not timely enough for me to correct my mistake so when we arrived on-time at the pre-agreed upon time, no one was waiting for us. I tried contacting the Viator customer service, the Welcome Pickups (third party vendor) who told us yet another party was who we needed. The message app was useless also; no one responded. I finally had to cancel and we found the local tourism kiosk at the airport terminal arranged a spur of the moment tour for us. They were fantastic. Viator and Welcome Pickups were a colossal disappointment.

• Poor experience

  Monica P,

  4 thg 8, 2024

  - Viator

  1.00

  Disappointed in the communication with this company with very poor customer service. I input my flight info at the time of reservation and also notified them a day in advance via message that our flight would be delayed by an hour. Despite this, the driver showed up at the original landing time and then marked me as a no show and left after waiting 20 minutes. When I landed and reached out and he notified me of this, I responded that I had messaged them yesterday and also provided our flight info for this very reason, and the response back to me was that this is “your fault” because he didn’t see my message and somehow the reservation had also been created for a hotel by the airport instead of the airport. I called customer service to see if they could send another driver, who kept pulling up the incorrect reservation and told me she would need two minutes to look into it, but instead hung up on me and then stopped picking up when I tried calling back. Needless to say, the whole thing felt very much like a scam. I am sure I am not the first person with a delayed transatlantic flight or this experience, so be forewarned and consider looking somewhere more reliable. Communication prior to the trip was also very poor.