Discover serenity in the most delicate and intimate way. Get the most out of your visit to Rotorua with a package to explore more of an unforgettable experience. The city’s unique location means that it’s perched on the Pacific Rim of Fire, making the city and the experience, a classic combination of geothermal activity and vibrant Māori culture. A tour of Te Puia Geothermal Valley is the best way to experience this top visitor attraction in New Zealand. Feel the rush of adrenaline and enjoy an action-packed jet boating around Lake Rotorua, along with a dip in the hot geothermal pools of Deluxe Lake Spa, a geothermal bathing and soul soothing retreat, and explore the world’s youngest geothermal valley at your own pace at Waimangu Volcanic Valley.

Specialized infant seats are available

Public transportation options are available nearby

Infants and small children can ride in a pram or stroller

Suitable for all physical fitness levels

We can accommodate a stroller or a pram, provided it is fully collapsible and can fit in the luggage compartment of our buses.

Tours are suitable for people of all ages and average fitness. Our scenic walks are short and optional. Please let our guide know at check in if you have any fitness concerns.

Licensed bar available at Te Puia, drinks available for purchase at additional cost.

Please wear comfortable clothing suitable for the conditions, walking shoes, sun protection, jacket/warm layer & essential personal items.

All visitor guide material for valley walks and boat cruises are printed in the following languages: Dutch, German, Chinese, English, Italian, Japanese, Hebrew, Russian, Korean, Mandarin, French, Spanish, Portuguese, Hindi, and Slav.

Guests are advised to shower before entering the pools to remove any makeup, sunscreen or other products applied to the skin as we cannot confirm what is in each product and therefore if a reaction with Sulphur will occur.

Children below 8 years old are required to travel in a child safety car seat.

Children between 5-7 years old are also recommended to be in a booster seat for their safety.

You must be at least 18 years of age and present a valid photo ID to consume alcohol.

For the bathing experience, guests can choose to bring their own bathing attire or hire these items from Polynesian Spa at a small cost.

Good and medium fitness level required.

This is a guided walking tour and sensible walking footwear is recommended.

You must be able to climb and descend stairs and walk on unpaved or uneven terrain.

If the guest has had or is suffering from any of the medical conditions, we strongly advise that they seek advice from their doctor prior to using the geothermal pools.

It is important that children (as well as adults) drink water while bathing to keep hydrated.

Please remove all jewellery before entering the pools as we accept no responsibility for tarnished jewellery.