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Đánh giá

• Day out at Rottnest Island

  Frances A,

  8 thg 4, 2025

  - Viator

  5.00

  Enjoyed walking around seeing sight having a lovely swim then lunch Then hoping on the bus for a very informative tour from our lovely bus driver

• Driver left me. Terrible customer service.

  Georgia H,

  28 thg 3, 2025

  - Viator

  1.00

  I was very upset with how things went down the morning of the tour. I did not have a car and therefore had to walk an hour to the meeting spot, which I was fine with. I gave myself enough time to arrive early and when I got there, there was another gentleman waiting for the shuttle. I told him I was going to run to the bathroom and to make sure the driver knew I was here. Because there was construction going on at the hotel pick up and it wasn’t clear whether to meet in the front or the back it took me a while to get back to where I think the pick up was. No one was there when I got back, which was a couple minutes after the meet up time, so I called the company and they said the driver left without me and I would need to find my own ride to the ferry which then required me to pay out-of-pocket for an Uber. On the ferry, I saw the gentleman that had also been waiting, and he told me he informed the driver that I was just in the bathroom and the driver did not care and still left without me. I’ve never had a tour just leave someone without calling them, especially Knowing that I was at the location and just had to run to the bathroom. What made things worse is that instead of just giving me a partial refund or being apologetic, the tour operator argued with me over and over that I wasn’t there on time, even though I was there early and had told someone I was accounted for. This was extremely unprofessional and upsetting and just shows that they do not care about their customers. The tour itself also was nothing exciting, so I would recommend just getting yourself to the ferry and paying for a ticket and doing your own thing on rottenest.

• very informative and I...

  Carrol S,

  10 thg 3, 2025

  - Viator

  5.00

  very informative and I will be back with a friend later in the year I am sure we will both enjoy the trip

• It’s a unique island. The...

  Stephen S,

  15 thg 2, 2025

  - Viator

  4.00

  It’s a unique island. The 90 min bus tour on the island made it special. I wish I had of brought my bathing suit and towel. Pls note, the Viator Website did NOT allow us to set up a pickup point near our hotel. However, we were able to call the tour operator directly to make the necessary arrangements.

• Enjoyable way to see the island!

  Brigitte A,

  2 thg 12, 2024

  - Viator

  5.00

  Fabulous guide! Interesting and fun commentary. Great way to see the island. Very enjoyable. Opportunities to disembark and enjoy the views or just relax.