Tùy chọn

Chính sách hủy

Đánh giá

• Beautiful hike with a great guide, but the tour company could have been better

  Jenny Z,1 thg 1, 2025

  - Đánh giá từ Viator

  4.00

  Overall, this was a good experience but I find that it could have been better planned and communicated with us beforehand. Let’s start with the great - our guide Juan Paulo was amazing! He knew where exactly to go in the mountains on the trail and prepared very well for the hike by bringing extra food, knowing when to go to the hot springs, when to take a break, etc. He’s a very nice person and we would highly recommend him as a guide to anyone. What could be improved - the person we were liaising with from the tour company was not very responsive and we had specifically requested an English speaking guide as we do not speak any Spanish. We adjusted our travel plans to accommodate for a different hike day to get an English speaking guide and 24 hours before we were informed that the guide spoke minimal English. When I followed up to inquire further, I received no response. The guide ended up being Juan Paulo, who was great, but I walked into the day feeling uneasy at first. In addition, the description of the event mentioned that we needed a moderate level of fitness to be able to do the hike. I tend to disagree with this. It was quite a long trek with a high altitude towards the end and it’s clear that having specialized equipment like hiking poles and shoes would have made things a lot better for us. I believe the tour company could be a lot more specific with the requirements of the hike. Overall, the mountains are still beautiful and the guide we had was great! However, I give this experience 4 stars for the poor communication with the tour company beforehand. Ironically, it felt like we had better communication with our guide who mostly only spoke Spanish. The variety of travelling, I suppose!

• Authentic Andes

  GrandTour66830892149,21 thg 4, 2019

  - Đánh giá từ Viator

  5.00

  Ramon from Viator agency was relaxed, interesting and a calm guide. We walked for over 5 hours through lunar-rugged landscape with multi-coloured souls to a glacier lake at 3200m. The returned as the hills lit up like gold in the sunset. Wonderful.

• This was such a moving experience it...

  jsiozzo,3 thg 1, 2018

  - Đánh giá từ Viator

  5.00

  This was such a moving experience it brought me to tears.

• Amazing excursion!! best tour...

  Madelayne L,4 thg 5, 2017

  - Đánh giá từ Viator

  5.00

  Amazing excursion!! best tour experience I've ever been on, our guide Ramon was very knowledgeable and patient, we are not experienced hikers and with his guidance we were able to make it to the top. This was unlike any other tour I've ever been on, and the empanada lunch was DELICIOUS!! We had a great time and would definitely book an excursion again with this company.

  Tips for people booking this trip: Bring towels for the hot springs and change for the bathroom at the first stop since it is 500 chilean pesos. There are free bathrooms at the hot springs but they are not in the best condition.

• What a great tour! The sights were...

  Christine M,16 thg 3, 2016

  - Đánh giá từ Viator

  5.00

  What a great tour! The sights were breathtaking and the trip completely amazing. Our tour guide Ramon was terrific and skilled getting us around on the 4X4. It was a long day and not an easy hike, but the destination views were well worth it. Then relaxing in the hot springs to end the day was perfect. I would recommend having people bring their own towel for the hot springs as we were not prepared and had to make do, but all in all a fantastic experience!