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Cần Quan Tâm

Đánh giá

• Disappointing Experience

  Ian M,

  28 thg 3, 2025

  - Viator

  2.00

  Pretty ho hum tour really. Had been looking forward to this tour and was somewhat disappointed. It didn’t start well. Information re pick up was to get earliest possible shuttle to final stop - The Aquarium. The shuttle driver informed us he’s not supposed to drop off at The Aquarium any longer but he would do it for us. Due to one of the drivers being unwell with COVID alternate arrangements had been made. A bus had been organised as a replacement for two vans to avoid cancellation of the tour. We had arrived at the tour pick up point just after 7:30am and the bus would be arriving at 8:45am. Apologies were given but the long wait did not bode well for a good day. Luckily we had decent weather for the wait.

• Disappointing 4 hours

  Brian T,

  3 thg 3, 2025

  - Viator

  2.00

  Meeting point wrong in instructions. Phone number for Scenic Tours was also wrong. Driver/guide tried hard but it was all rather amateurish

• Wouldn’t do it again

  liz c,

  19 thg 2, 2025

  - Viator

  1.00

  This was not a good experience, which started with the driver being late and then passengers who had got off at the wrong stop needing picking up which meant the tour started 1 1/2 hours late. The driver was rude to passengers which wasn’t good, the route was boring and seemed to consist mostly of Apple orchards and vineyards. We really didn’t need to hear the driver’s family history of how he came to New Zealand. This tour turned into a 5 1/2 hour tour with no refreshment stops. And the worst was that for most of the journey the driver was using his phone, not only talking but also texting, which with a bus full of 20 passengers was not only stupid but inappropriate. If I had known that he was breaking the law, I would have challenged him on this. Most of the passengers seem to want to return to Napier after the honey stop but the driver insisted on taking us around more art deco houses and also telling us how much they cost, irrelevant. This tour was paid for by Deborah Marsh a named member of the party, and at the end of the tour the driver took her name and offered a refund, she is still anticipating this money coming back into her account. I think she gave my name, Liz Crompton, as that was the name it was booked under. Any further questions please don’t hesitate to contact Liz.

• Don’t waste your money

  Mike D,

  15 thg 2, 2025

  - Viator

  1.00

  As requested we got off the ship as early as possible only to find the tour operator had not arrived and everyone was wandering around wondering what was happening and where to go. When the tour operator did show up it was still confusion but we finally ended up on a mini bus that was small and cramped. When we were on the tour the driver/guide seemed to be just driving around aimlessly with no structure or knowledge of the route. Very disappointing and definitely not worth the money.

• Hawkes bay

  Diane G,

  9 thg 2, 2025

  - Viator

  5.00

  Beautiful bay, the surrounding areas were a great scenic view on a catamaran.. provided coffee, tea.