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Chính sách hủy

Đánh giá

• Very Disappointed – No Show and Poor Communication

  Jennifer F,19 thg 10, 2025

  - Đánh giá từ Viator

  1.00

  We were really looking forward to our sailboat tour in Split, especially since it was our last night here. Unfortunately, the captain never showed up. After waiting about 20 minutes at the meeting point, I messaged him to check in. He replied saying he had messaged me earlier that day to let me know he couldn’t make it — but I never received any message. Overall, poor communication and a missed opportunity that left us really disappointed on what should have been a special evening.

• To do absolutely

  Ludivine I,2 thg 6, 2025

  - Đánh giá từ Viator

  5.00

  Our guide was very kind and helpful. We were able to hold the bar and put our feet in the water. We were very lucky because that night there was only my husband and me on the sailboat. We recommend this beautiful evening, the sunset and the views of Split are superb. Thanks to our sailor for his simplicity and kindness.

• Stranded at sea with a dead engine on a derelict sailboat at night with an unprofessional, inexperienced “captain”.

  julierZ4447SO,27 thg 5, 2025

  - Đánh giá từ Tripadvisor

  1.00

  NEVER go on this sailboat if you value safety, and even your life. The engine completely died when we were out at the furthest point of our sunset sail. The sailboat has no working lights, on the inside or outside of the boat. And the “captain” never put the mainsail up. I am not sure if the mainsail was broken, or he did not know how to use it. He told us was new to sailing and has only been sailing since COVID. So with no engine and no mainsail, we were marooned in the Adriatic Sea. And with no exterior lights, we were invisible in the dark to the many large vessels coming to and from busy Split Harbor. I am not exaggerating and have included videos of the events of this harrowing cruise. The worst part was that the “captain” actually told us that he knew the engine was broken, but he didn’t want to pay the 50 Euros it would take to fix it. (He said it was like a tractor?) He also said that he didn’t cancel the cruise because then he would not get our money. He had my son, who has never sailed before, man the tiller the entire cruise while he drank and played on his phone in the cabin. This “captain” is very unprofessional and a scammer. After the engine died, it took the “captain” almost an hour to get it started again, but it kept dying and an alarm bell keep sounding. To keep the engine going, one guest had to hold a blue rope attached to the engine taught the entire time. My son manned the sailed and the “captain” explained emergency docking procedures to another passenger that would need to assist with the docking. Also, there were no lights anywhere on the inside or outside of the sailboat. So we could have easily been hit by another vessel when we were sitting in the dark in the middle of the Adriatic Sea near the busy split harbor. When we first started the tour I was a bit concerned when the engine smoked and made a weird noise when we first started the tour at the dock. But it was too late as we were off. As soon as we were out of the harbor, the captain gave control of the tiller to my son and explained how to work it. My son enjoyed this at first, but was surprised that the “captain” expected him to man tiller for the entire cruise. The “captain” was mostly in the cabin, rarely interacting with guests, frequently on his phone, and drinking. Thankfully the “captain” was paying attention enough to direct my son where to move the rudder so we did not hit the large ferries traveling towards us through the sea. Halfway through our cruise, when we were at the furthest point from the harbor, the engine quit working. The “captain” tried for almost an hour to get it working again, but could not at first. It got dark on us, which was very dangerous as apparently the boat had no lights at all, for us on the boat, or outside of the boat so that other boats could see us. The Split Harbor has many large vessels that travel to and from it tall day, including cruise ships and car ferries. The “captain” had a head lamp so he could see the engine to work on it. It was the only light on the ship. He told us the engine wasn’t working. He only had one sail up (the jib sail which is the smaller triangular sail at the front of the boat). He never opened the mainsail, not for the entire cruise. I am not sure if it was also broken, or the “captain” did not know how to use it. And so with only the jib sail up, no engine, and light wind, we were not moving. So we were in a stalled sailboat in the middle of the sea, near the Split Harbor with zero lights so other boats could not even see where our small craft was. We were all worried and asked if he was going to call the coast guard to rescue us. But he said no, he would have to get a tow back to the harbor. Then he said, "I might as well get drunk since we are going to be here for a while" and drank more. He finally got the engine working slightly, but not well. It kept stopping. To keep the engine going, another passenger had to hold a blue rope attached to the engine and pull on it to keep it taut. The engine was going very slowly, making a horrible sound, and an alarm was constantly sounding. It was terrifying. He told us he wanted to get as close to the shore as possible so that the tow would cost less money. My son was still in charge of the tiller, and “captain” told him to aim for the lighthouse. Thankfully the wind picked up enough for our jib sail to take us closer to the harbor. However, since the engine was not functioning correctly, the “captain” prepared us for what he called an “emergency landing”. He said he would need at least three of us to help dock. One or two passengers (or the captain) were to jump onto the dock with a rope, attach the rope to the cleat, and then throw the rope back to the boat. My son had to move the tiller in the correct direction, and the passenger holding the blue rope attached to the engine had to let go at the correct time so that the engine would completely stop and we could dock. AVOID THIS BOAT AND THIS CAPTAIN AT ALL COSTS.

  

  

• Stranded at sea with a dead engine on a derelict sailboat with NO boat lights at night and an inexperienced "captain"

  Julie R,27 thg 5, 2025

  - Đánh giá từ Viator

  1.00

  NEVER go on this sailboat if you value safety, and even your life. The engine completely died when we were out at the furthest point of our sunset sail. The sailboat has no working lights, on the inside or outside of the boat. And the “captain” never put the mainsail up. I am not sure if the mainsail was broken, or he did not know how to use it. He told us was new to sailing and has only been sailing since COVID. So with no engine and no mainsail, we were marooned in the Adriatic Sea. And with no exterior lights, we were invisible in the dark to the many large vessels coming to and from busy Split Harbor. All while the "captain" was drinking. I am not exaggerating and have included videos of the events of this harrowing cruise. The worst part was that the “captain” actually told us that he knew the engine was broken, but he didn’t want to pay the 50 Euros it would take to fix it. (He said it was like a tractor?) He also said that he didn’t cancel the cruise because then he would not get our money. He had my son, who has never sailed before, man the tiller the entire cruise while he drank and played on his phone in the cabin. This “captain” is very unprofessional and a scammer. After the engine died, it took the “captain” almost an hour to get it started again, but it kept dying and an alarm bell keep sounding. To keep the engine going, one guest had to hold a blue rope attached to the engine taught the entire time. My son manned the sailed and the “captain” explained emergency docking procedures to another passenger that would need to assist with the docking. Also, there were no lights anywhere on the inside or outside of the sailboat. So we could have easily been hit by another vessel when we were sitting in the dark in the middle of the Adriatic Sea near the busy split harbor. When we first started the tour I was a bit concerned when the engine smoked and made a weird noise when we first started the tour at the dock. But it was too late as we were off. As soon as we were out of the harbor, the captain gave control of the tiller to my son and explained how to work it. My son enjoyed this at first, but was surprised that the “captain” expected him to man tiller for the entire cruise. The “captain” was mostly in the cabin, rarely interacting with guests, frequently on his phone, and drinking. Thankfully the “captain” was paying attention enough to direct my son where to move the rudder so we did not hit the large ferries traveling towards us through the sea. Halfway through our cruise, when we were at the furthest point from the harbor, the engine quit working. The “captain” tried for almost an hour to get it working again, but could not at first. It got dark on us, which was very dangerous as apparently the boat had no lights at all, for us on the boat, or outside of the boat so that other boats could see us. The Split Harbor has many large vessels that travel to and from it tall day, including cruise ships and car ferries. The “captain” had a head lamp so he could see the engine to work on it. It was the only light on the ship. He told us the engine wasn’t working. He only had one sail up (the jib sail which is the smaller triangular sail at the front of the boat). He never opened the mainsail, not for the entire cruise. I am not sure if it was also broken, or the “captain” did not know how to use it. And so with only the jib sail up, no engine, and light wind, we were not moving. So we were in a stalled sailboat in the middle of the sea, near the Split Harbor with zero lights so other boats could not even see where our small craft was. We were all worried and asked if he was going to call the coast guard to rescue us. But he said no, he would have to get a tow back to the harbor. Then he said, "I might as well get drunk since we are going to be here for a while" and drank more. He finally got the engine working slightly, but not well. It kept stopping. To keep the engine going, another passenger had to hold a blue rope attached to the engine and pull on it to keep it taut. The engine was going very slowly, making a horrible sound, and an alarm was constantly sounding. It was terrifying. He told us he wanted to get as close to the shore as possible so that the tow would cost less money. My son was still in charge of the tiller, and “captain” told him to aim for the lighthouse. Thankfully the wind picked up enough for our jib sail to take us closer to the harbor. However, since the engine was not functioning correctly, the “captain” prepared us for what he called an “emergency landing”. He said he would need at least three of us to help dock. One or two passengers (or the captain) were to jump onto the dock with a rope, attach the rope to the cleat, and then throw the rope back to the boat. My son had to move the tiller in the correct direction, and the passenger holding the blue rope attached to the engine had to let go at the correct time so that the engine would completely stop and we could dock. AVOID THIS BOAT AND THIS CAPTAIN AT ALL COSTS.

  

  

  

• Picturesque

  Colleen P,23 thg 5, 2025

  - Đánh giá từ Viator

  5.00

  Captain Jerry is the man! Great views and a fun trip on a sailboat. Might even get to steer the sailboat!

  

  

• Calm breeze, cool conversations and crisp wine!

  Janine O,21 thg 4, 2025

  - Đánh giá từ Viator

  5.00

  This was an amazing way to end off a visit to Split. Sailing from the harbour out past Marjan Hill during a pretty sunset was great. Having a very knowledgeable and experienced captain, who is also a wine connoisseur and very hospitable, made the sailing journey even better. The boat is solid and clean and the entire experience was fantastic. Thank you!

  

  

• Great evening sailing

  Phoebe H,28 thg 9, 2024

  - Đánh giá từ Viator

  5.00

  We had a great evening sailing at sunset. Excellent views of the city and comfort of a very small group compared to many other boat trips.

• Amazing sail into the sunset!

  Mary K,29 thg 8, 2024

  - Đánh giá từ Viator

  5.00

  An amazing night on the water! We actually sailed which isn’t common and had the best time! One of the highlights of our trip!!! The sunset didn’t disappoint either! Will definitely do this again when back! Amazing captain and couldn’t have been a better couple hours!

  

• Great fun on a short sailing trip...

  Ellen F,27 thg 6, 2018

  - Đánh giá từ Viator

  5.00

  Great fun on a short sailing trip. Tour staff was friendly and engaging. A great opportunity to see the magnificent sunset and early evening views of Split.

• My family and I had such a great...

  Nora O,26 thg 5, 2018

  - Đánh giá từ Viator

  5.00

  My family and I had such a great time on this sunset sailing cruise. The guides were very friendly and welcoming to their boat. They provided music and wine and great information about Split and Croatia. Would definitely recommend to others that are looking to spend time on the water while in Split!

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