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• Had an amazing time at...

  Vaibhav N,

  19 thg 12, 2024

  5.0

  Had an amazing time at the cruise. Daniel was a great host. Both the days were packed with activities.

• Terrible communication; bait and switch; would never use again

  Luis M,

  17 thg 12, 2024

  1.0

  The vendor (Halong Bay Cruise Hunters) was one of the worst I have experienced in over 30 years of international travel to over 70 countries. The pre-trip communication was terrible - they did not reliably respond to messages, and when they did, there was a fair amount of "just relax" thrown in. On the day of the trip, the pickup was chaotic and uncertain, and I had to have my hotel manager call them to make sure that we would be picked up. Then, as we got close to the dock for the cruise we had booked, we were told that we were switched to another "better" one (the better aspect turned out to be a jacuzzi instead of a standing shower, and the jacuzzi was disgustingly dirty). The cruise itself was fine (although what the vendor told us about drink prices on the boat was inaccurate - they were 2 to 3 times more expensive). On the day of the return, there was another bunch of chaos and lack of communication. After an hour of waiting in an uncomfortable waiting area, we were put on a bus that was cramped, with small seats and luggage stacked in the aisles. That made for a painful 3 hours back to Hanoi. When I asked the vendor what happened to the "Limo Bus" transfer we were promised, he wrote a rude message back. All in all, Halong Bay Cruise Hunters ruined a trip to which I was looking forward for many years. I don't know how they are getting the ratings they are on TripAdvisor, something that they keep referring to, but my experience was certainly not consistent with them.

• Felt like royalty on this cruise

  Catherine A,

  10 thg 12, 2024

  5.0

  My husband and son and i took the VIP 6 star cruise Catherine Cruise. It exceeded all our expectations. Room was top class . The food was worthy of an award. The staff were personally assigned to passengers. Short tours from the boat were very enjoyable. This was not a cheap cruise but well worth the money.

• Nice experience

  Andre M,

  27 thg 11, 2024

  5.0

  Nice experience. We did 2d1n Halong bay. Exactly what was described. If I would go again I would choose for a less touristic route. Too many people going in the cave and tiptop island at same timez even for cayaking

• Overpriced for such an unprofessional tour

  Bim D,

  24 thg 11, 2024

  2.0

  I will write this review in great lengths just so I am as fair as possible. To start with attached you will see the communication on whatsapp prior to the trip. To say unprofessional is the very least. In vietnam in more than 3 places i have found that they have snake in their menu so logically I tried to make sure that wouldnt happen on the boat because snakes are a phobia of mine. The guy asked me to “Plz relax” after making a joke asking if I eat python. I have never been presented to such rudeness and lack of professionalism. The transportation is very comfortable but mid road we stopped for a 30 minute break although the whole trip is perhaps 2h and 30 minutes. The bus was closed during that time so we had to go around for 30 minutes. Than we arrived at the port and we waited some more, about 1 hour until the boat was ready. So I woke up at 7 and we entered the boat around 12. Thats 5 hours and the road is max 2H and 30 minutes. So we simply waited for the remainder of those 5 hours which is too much. Than as we enter the boat, the staff basically yelled at me to go down while I was waiting for my boyfriend to come. The tour at the cave and the beach was so overcrowded that the only thing I enjoyed was the hiking and that because the view was beautiful. It still was horrendously overcrowded. The food is amazing on board. The staff are most probably all underage so there is little professionalism there. And we payed 300 dollars foe this experience and the water wasnt even included. To me that was absolutely overpriced. And the boat is small, lifejackets are dirty and old and they smell. Then after the tour was over we sat outside waiting for 30 minutes so far. And before leaving they had us write our reviews pf the place which again I have never been asked. Regarding the room, its very pretty and spacious but the dust is unbelievable. I am allergic to dust so imagine how I felt knowing we had payed 300 dollars for me to sneeze all night. And we were upgraded. This was the 4.5 stars tour. The name of the boat was lily cruise