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• Great birthday celebration at Walter Peak High Country Farm

  G5404VGlindam,19 thg 5, 2026

  - Đánh giá từ Tripadvisor

  4.00

  We had a great day at Walter Peak High Country Farm with the Gourmet BBQ Dining experience aboard the TSS Earnslaw. The whole experience was very well organised, the food was beautiful with plenty of variety, and the farm tour was enjoyable and entertaining. The only downside was that it was quite difficult to find seating on the steamship during the trip.

• Lovely Day!

  Mama2AnE,18 thg 5, 2026

  - Đánh giá từ Tripadvisor

  4.00

  Comfortable boat. Friendly crew. Clean windows (so important when visualizing the beautiful sights!). Lunch was *amazing*. Incredible spread (bring your appetite!). Service and amenities great. Farm show was sheep shearing/herding demo. Nicely done. I was sad to not see the highland cows as pictured in the ads for this tour. Overall, a lovely day of beauty and deliciousness!!!

• Perfect Sunday cruise and lunch

  dac d,17 thg 5, 2026

  - Đánh giá từ Tripadvisor

  5.00

  What a beautiful experience to cruise through stunning nature on a steam boat with a pianist to add musical background to a dreamy Sunday sail for a delicious lunch, attentive staff in a magical location. Excellent value for money and a truly breathtaking experience which we’ll never forget. Highly recommend to others. Definitely a 5* experience for us.

• BBQ Lunch worth it!

  Annapa M,13 thg 5, 2026

  - Đánh giá từ Viator

  5.00

  My second time with this cruise. BBQ Lunch worth it! Had a pleasant time on the cruise. Enjoyed the Sheep Shearing show.

• Horrendous customer service: A very expensive mistake!

  georgialE1814YK,10 thg 5, 2026

  - Đánh giá từ Tripadvisor

  1.00

  A very unfortunate experience all-round. Please reconsider booking this experience if you are at all, human. My poor mother had booked this very dear ($840) experience for us to spend time together as a family. Our booking was set for 1:00pm . Having only been in Queenstown for a day, we hadn’t realised that the parking situation can pose as quite the challenge (this wasn’t communicated to us initially, however seemed to be delivered to us as common knowledge by customer service after the fact). As we hastily made our way down the path to our cruise, we recieved a phone call asking us where we were. Assuring the crew member that we were only two minutes away, her only (and very blunt response) was “run”. When we arrived, we waved the cruiseship goodbye (1:02 pm). Whilst we understand that the company needs to keep to strict timing, we couldn’t quite comprehend the way in which this company dealt with our situation. I couldn’t quite understand: 1. Why we were called and given the false sense of hope that they would wait for us. After the fact, this was labelled as a “courtesy call” by the customer service rep … they may need to consider looking up the definition of “courtesy”. 2. Why the customer service at the counter were so unbelievably cold, rude and dismissive. We just lost $840.00 and this person conducted himself with no sensitivity, no empathy and a bold sense of entitlement. 3. Why this company was SO rigid and inflexible about negotiating any sort of a compromise i.e. we were happy to pay some sort of fee to re-book this experience as it was my mother’s absolute dream to experience this cruise. We were met with a strange offer to visit the farm instead?! Otherwise, our alternative was to pay another $840 or wave the entire experience goodbye. Unfortunately, trip advisor tried to do everything they could to help us, however, this company were MORE than happy to keep our money, leaving me with the sense that this wasn’t their first rodeo. No remorse, no sympathy, no desire for repeat business. If you, your friends or your family believe that occasionally, human things may happen to you, then I urge you to consider looking elsewhere. The risk of losing close to a grand with absolutely no empathy from this company hardly seems worth it and there are so many other cruises to choose from. We ended up going on a “Million Dollar Cruise” after and it was absolutely brilliant. I urge this company to overhaul their customer service team/strategy before it sinks them.

• Trip on TSS Earnslaw

  michelledV6564EZ,7 thg 5, 2026

  - Đánh giá từ Tripadvisor

  4.00

  The boat was a pleasure. Not enough seating for everyone- space had to be shared with strangers. Short ride to the farm for food and a brief farm show.

  

  

  

  

• Highly recommended@

  Reid M,5 thg 5, 2026

  - Đánh giá từ Viator

  5.00

  The Steam engine viewing was great. I was disappointed I couldn't talk with the engineers! Too bad, huh?

• Fantastic day all round at Queenstown

  Robert I,4 thg 5, 2026

  - Đánh giá từ Viator

  5.00

  Beautiful day boat ride was awesome music was great staff was great and the day at the restaurant was amazing topped off by a great dinner and shearing show recommend 5 stars

• Excellent experience. The...

  Jay H,4 thg 5, 2026

  - Đánh giá từ Viator

  5.00

  Excellent experience. The team lat Walter Peak are well organised, friendly and helpful. Were able to accommodate dietary requirements without a fuss.

• Terrible customer service

  Sean F,3 thg 5, 2026

  - Đánh giá từ Tripadvisor

  1.00

  Unfortunately are experience was abysmal. We arrived two minutes late from boarding time which is on us. However the customer service post this was terrible. No wiggle room to rebook or refund. Not even a partial refund or a fee to rebook through them. They called us 3 minutes before the booking telling us to run down the street. Which we did. Great look for all passengers on board. Although we were late. This was a terrible reaction after saving weeks to take the family on. I wish Walter peak came to the table more. I recommend some better training on customer service. If you’re considering it, don’t bother, pick one of the other companies, they’re much better to deal with.

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