1. Easy Online Booking Customers book their transfer through our website or partner platforms (such as Viator or Booking.com). During booking, they provide: Flight details Pickup/drop-off address Passenger count Special requests (e.g., child seat, Wi-Fi) 2. Instant Confirmation Once booked, a confirmation email or message is sent immediately with: Booking reference number Driver contact details Pickup instructions Vehicle photo and license plate 3. Pre-Ride Preparation Before the pickup: Our Cadillac Escalade is cleaned, fueled, and prepped Driver reviews the route and monitors the flight in real time for delays Complimentary bottled water and optional Wi-Fi are prepared 4. Airport Meet & Greet (Arrival Transfers) Driver arrives 30 minutes before landing Waits in the arrival hall with a name sign Assists with luggage and guides you to the vehicle 5. Smooth, Comfortable Ride Enjoy a quiet, luxurious ride with leather seats and climate control In-car amenities: water, Wi-Fi (optional), phone charging Driver follows the safest and most efficient route 6. Drop-Off at Your Destination Driver helps unload luggage Ensures passengers are safely dropped off at their hotel, home, or business location