Bao gồm

Cần Quan Tâm

Đánh giá

• Great experience

  Ronele J,

  4 thg 8, 2025

  - Viator

  5.00

  Great experience! We rented for my daughter’s 21st birthday. THe yacht was beautiful and the crew was amazing! Thank you!

• Easy on and off, fun ride with terrific breezes

  Carissa J,

  29 thg 7, 2025

  - Viator

  5.00

  We had a group of 13 friends celebrating a birthday and it was a fun afternoon. The boat easily accommodated us, and we were able to play our music, enjoy the snacks and cocktails we brought with us, and it was easy to find at the marina. Captain was lovely, ride felt safe. Boat wasnt in new condition but it was fine for what we needed for a birthday party atmosphere

• Horrible Experience – Do Not Book With This Company!

  Hafizah J,

  27 thg 7, 2025

  - Viator

  1.00

  This was, without a doubt, one of the worst experiences I’ve ever had with a tour company. We booked a 60-foot boat expecting a smooth, enjoyable excursion, but the company’s incompetence and lack of professionalism completely ruined it. The boat was scheduled to leave at 10:00 AM and we made every effort to arrive at the location on time. We even gave them a heads-up to notify them that we were on our way and would be arriving as planned. Despite this, the boat captain, Jonathan, didn’t bother to show up until 11:40 AMThat’s nearly two hours of our time wasted, sitting around with no boat, no updates, and absolutely no communication from the company. To make matters worse, we tried calling the company multiple times to find out what was going on, but no one answered the phone for quite some time. This level of unresponsiveness is completely unacceptable, especially when they were the ones who failed to deliver on their promise. Adding insult to injury, the night before our scheduled trip, they informed us that there was a problem with the boat but reassured us that the issue had been fixed and that everything would go ahead as planned. Clearly, that was not the case. When the captain finally arrived, rather than taking accountability or offering a proper resolution, the merchants had the audacity to offer us a 40-foot boat as a replacement – without any compensation or meaningful apology. We paid for a 60-foot boat and offering us something smaller with no effort to make things right is not only unprofessional, but downright disrespectful. This company’s behavior reflects terrible business practices. They ignored us, wasted our entire morning, failed to deliver what we paid for, and showed no regard for their customers’ time or satisfaction. Their lack of accountability and respect is shocking. If you’re considering booking with this company, **don’t do it**. They are unreliable, unprofessional, and lack basic customer service. Save yourself the headache and book with a company that actually honors their commitments and respects their customers.

• Do NOT book this!!! Complete bait and switch.

  Shanann H,

  18 thg 7, 2025

  - Viator

  1.00

  The only good thing was the captain was super nice. Total bait and switch with the boat. Only 42’ ft vs 60’ and was run down. When I called Yachty to tell them it was the wrong boat they said basically well it’s an upgrade because it’s 10 years newer. Completely unacceptable. They sent us 3 phone numbers 30 mins before sailing to try and select a captain and changed the pick up spot at the same time. My guest were running all over trying to get there. It was quite literally the worst yachting experience ever. However the captain who came did his best to make it nice.

• They canceled 2 hours before our appointment and charged me ! Unbelievable !

  rachel A,

  21 thg 6, 2025

  - Viator

  1.00

  They simply canceled our sailing experience 2 hours before They booked a lot of different groups at the same time They charged me and they are being difficult to refound my money ! .