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• Too too long a day.

  Alison P,

  22 thg 10, 2024

  - Viator

  2.00

  We were picked up from our hotel in Dubai at 7.40am and returned at 9pm. This is a very very long day. A small bus drops you to a bigger bus for a 9am departure. The bus was old, noisy and very poor quality. The driver was frightening and at times seemed distracted both on the way and the way back. At one point we got pushed off the main highway and another time the driver almost lost control of the vehicle. While we really enjoyed visiting the mosque and the ‘Louvre’, the visit to the Yas Mall was a waste of time and the lunch was very average. The mosque is a very commercial affair, with the entrance down an escalator into a mall of shops including Starbucks! It takes a long time to get through the lines and security and take a ‘patience’ chill pill, as you have to wait while people in your group disappear to the bathroom or to buy headscarves etc. The mosque is undoubtedly beautiful and absolutely worth seeing. The louvre is also a very interesting place, partly due to the design of the building, some of the artefacts are rather dull and disjointed in order of relevance but overall, an interesting experience. The nail biting bus ride back to Dubai took around 75 minutes. We got to Dubai at 6pm. We then alighted to a smaller bus to go back to our hotel and this took 3 hours when we almost lost the will to live. 3 groups were dropped off before us and we also had the pleasure of our driver being involved in an accident with another driver, adding an extra 30 minutes to a very very tedious end of day. The Dubai traffic was horrendous and it felt as if we were driving around the city over and over again looking for people’s hotels. If you can afford to hire a private driver for the day, definitely avoid this trip. The commentary through the headphones was grating and out of date. Come on Viator, you really need to lift your game.

• DO NOT BOOK!!!

  brajkovickris,

  9 thg 3, 2022

  - Viator

  1.00

  We never went on the tour as there was misscomunication with the pick up location. Tour operator was non polite, rude and they did not answer our call, did not provide any help or replacemnt tour. No answer and no reply on whatsap. 204 USD lost - we have been ripped off! Avoid there are many other great agencies to book.

• Useless Travel

  GerritJan J,

  4 thg 3, 2022

  - Viator

  3.00

  The visits to the Mosque and the Louvre were beautiful and we had lunch (in total 4,5 hours). But the rest of the trip we spent in a bus (in total 7 hours) and that was far to much. Because Viator combined this trip with cliënt visiting Ferrari world at the opposite site of Abu Dhabi. So we had to travel this distantie twice (bring and return); would be beter as separate trips.

• Had a very very bad experience

  Tara J,

  25 thg 2, 2022

  - Viator

  1.00

  I wish I didn’t book this thing. They didn’t tell me that I needed a PCR test until late at night. When I asked for a refund they said they can’t. Don’t waste your money not worth it!!!!!!!!!!!

• Rushed, disorganized, but beautiful mosque and museum

  Lucie P,

  14 thg 11, 2021

  - Viator

  2.00

  You get to see the mosque and Le Louvre and they are beautiful sights, but that's the only reason I put stars in my review. The tour was rushed and disorganized. We had less than the advertised time on Viator for the visits: we had about an hour for the mosque, and only 2 hours for Le Louvre - and that's only after I complained that 1h30 for the latter wouldn't be enough. The only explanations you get o the tour are from a recording on the bus, which sounds like it was recorded by a 1950s salesman trying to sell Abu Dhabi like he'd sell a hoover to a housewife. You even get sexist remarks from it, like "Here's an Arabic word you can tell your wife when she comes home with a new haircut: 'beautiful!'") Lunch is at some bland chain restaurant in the Yas island mall, which is just what it is: yet one more soulless mall. The cherry on the cake: the tour bus actually left the mall without me... (I had to call when I couldn't find the group, the bus stopped on the side of the road, and I was then picked up by foot to reach it!) The sad thing is, it's so difficult to get around the UAE due to its poor public transport system, so if you don't have a personal car, this tour might still be the least hassle way to go to Abu Dhabi to see the mosque and Le Louvre for a day before going back to Dubai. My advice to the tour agency would be: - Fix the timings you tell us we can expect on Viator: we definitely do not get 1h30 in the mosque (and that's a shame as it would be much less rushed) and neither do we get 2h30 in Le Louvre (which is really the minimum you'd want to appreciate it) - Have a written sign on your bus so it's easier for passengers to find it: we had to leave late as there were some passagers for a different tour on our bus by mistake. - The mall stop is a waste of time in my opinion, and I'm pretty sure all of us who book the tour for Le Louvre feel the same way. - Get someone from the 21st century to give explanations on the bus - Maybe have more tours for the mosque and Le Louvre : you have so many that go to Ferrari World and this Yas mall thing, which much fewer tourists care about. - Maybe count the passengers on the bus before setting off next time? :/