What to Expect: A Step-by-Step Guide to Your Private Transport Service We are committed to providing a seamless, professional, and luxurious transportation experience from the moment you book until you safely reach your destination. Here is what you can expect at every stage of your journey with us. 1. After Your Booking: Once your booking is confirmed, our team will review the details. We will contact you via WhatsApp or email within 24 hours to confirm your pickup address (hotel name, flight number, etc.) and your preferred pickup time. This is a great time to let us know of any special requests you may have. 2. On the Day of Your Service - The Pickup: Your professional chauffeur will arrive at your specified location 10-15 minutes early. Our vehicles are always immaculately clean, fully air-conditioned, and stocked with complimentary bottled water for your comfort. For Hotel/Residence Pickups: Your chauffeur will notify the hotel concierge or contact you directly via WhatsApp/call upon arrival. They will greet you courteously, assist with your luggage, and escort you to your private vehicle. For Airport Transfers (Arrivals): Your chauffeur will track your flight to ensure they are on time, even if your flight is delayed. They will be waiting for you in the arrivals hall after you clear customs, holding a professional name board with your name clearly displayed for easy identification. They will then assist with your luggage and guide you to your vehicle. 3. During the Journey: Your experience is our priority. Our chauffeurs are not only experts in safe driving but are also knowledgeable about Dubai. For Airport Transfers & Intercity Transport: The journey will be direct and efficient, taking the best possible route to get you to your destination promptly. You can relax and enjoy the iconic views of Dubai's skyline along Sheikh Zayed Road. For City Tours & Hourly Charters: The route is entirely flexible and based on your interests! You are in complete control. Your chauffeur can take you directly to the landmarks you want to see, or they can suggest a scenic route that passes by interesting sights like the Burj Al Arab, Palm Jumeirah, and Dubai Marina. Feel free to ask for stops for photos at any time. 4. Arrival at Your Destination & End of Service: Upon arrival at your destination, your chauffeur will assist you with your luggage and ensure you are dropped off safely. For tours, they will confirm the end of the service before departing. They will also do a final check of the vehicle to make sure no personal belongings have been left behind. Our goal is to provide a 5-star experience that is reliable, comfortable, and tailored to you. Book with us and travel through Dubai with complete peace of mind.