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• 👎“Angkor T.K Travel & Tours” trusted their lied operators more than their customers!

  Daniel R,

  8 thg 1, 2023

  - Viator

  1.00

  I booked a reservation($27) and made advanced payment with “Angkor T.K Travel & Tours” for an airport transfer from PNH airport and gave them the flight # and time of arrival. They promised to wait for me (even if my flight was late) and raise up a sign with my name on it so that I can see the pick-up driver. When I arrived at the airport gate NO driver of that company showed up and I’d tried to call them 6 times to their WhatApp phone# that they gave me on their website. I waited and waited for almost 1 hour. I ended up riding another taxi that cost cheaper. The worst thing of “Angkor T.K Travel & Tours” was when I requested a full refund they denied and FALSELY claimed that they had waited for me until no one left walking out of that gate. But I decide to contact the VATOR customer support with my proof of “calling them 6 times with no answer”. A the customer support name Mark (from VATOR) must have contacted them and finally they had no choice but refund me back. My Advice: “Always prepare all of your proof and records for any online booking or reservation” be ready to show them when needed when something went wrong.

• Cheap and professional transport from airport to hotel. irt

  emilychen88,

  14 thg 10, 2022

  - Viator

  5.00

  Prompt, courteous, and professional. When I came through custom, the driver was holding a sign with my name on it to greet me. Very clean car and sound driving. Excellent value.